Trevlac replied on 13/10/2022 11:55
Posted on 13/10/2022 11:55
I had towed successfully with an Audi A6 Avant (C8 model). So I took the opportunity to purchase a 2022 version of the same car, with a factory fitted towbar. Our first tow was to be to Godrevy Park in Cornwall. About a mile from home, we heard a loud bang from the boot area. The banging increased, so we returned home. There was no apparent visible cause of the problem.
I reported it to the Audi dealer I purchased the car from, who couldn’t look at it for two weeks. I took it to my local Audi dealer who advised not to tow with the car. I cancelled the holiday. My local dealer refitted the towbar, which didn’t resolve the problem. Audi UK advised fitting a new towbar which was ordered, and fitted, but didn’t resolve the problem.
The dealer I bought the car from loaned me another Audi A6 Avant C8 of the same age with a factory fitted towbar so that I could take the caravan on holiday. This car suffered the same problem. (To a lesser degree) I was advised that it was OK to tow with this car.
Audi UK then advised refitting the new towbar in a certain manner (technical), which didn’t resolve the problem. Further investigation had found another A6 in Germany, suffering the same problem.
But there didn’t appear to be a solution. So I tried to ‘reject’ the car, but the dealer would not accept my rejection. They did agree to buy the car back from me at reduced price. Due to the stress and inconvenience this situation was causing, I agreed to the deal.
Audi UK showed no sign of any goodwill towards me for the problem I have experienced and the testing only I could perform. Be aware.
Moderator Comment - Moved from Story Section
Trevlac
Caravanner from Cambridgeshire