Truma printed circuit boards

etap replied on 07/09/2020 15:34

Posted on 07/09/2020 15:34

Bought new Motorhome 5 years ago, it has a water boiler which should work on gas and electric, never used it on gas as always use campsites here and abroad, but at last habitation service was told the pcb is faulty, couldn’t understand this so sent pcb back to Truma who said that it was faulty and I could buy another one from a dealer. Price of new pcb £189 approx. half price of new boiler. So as we don’t need the boiler on gas have decided not to buy another which might go same way as other. My point is this “ In these days of technology surely Truma could use better quality boards and where has service to customer gone, a part exchange price would be more business like“.apparently there are many people with the same faulty pcb’s. Sorry to bore you I’m sure you all suffer the same with other parts of your MH or caravans.

 

 

 

Tinwheeler replied on 07/09/2020 15:49

Posted on 07/09/2020 15:49

I don’t think PCBs are the most reliable of items in any application. Perhaps that’s understandable when you take a close look at them.

I think PCBs are considered as consumable items so can’t be p/ex'd as they have no further value or use. A bit like tyres, really. 

Someone on here described MHs as money pits the other day. He wasn’t far wrong but we all know what we're letting ourselves in for - or we should do - when we buy.

EmilysDad replied on 07/09/2020 18:45

Posted on 07/09/2020 15:49 by Tinwheeler

I don’t think PCBs are the most reliable of items in any application. Perhaps that’s understandable when you take a close look at them.

I think PCBs are considered as consumable items so can’t be p/ex'd as they have no further value or use. A bit like tyres, really. 

Someone on here described MHs as money pits the other day. He wasn’t far wrong but we all know what we're letting ourselves in for - or we should do - when we buy.

Posted on 07/09/2020 18:45

It's to be hoped that one of the many many pcb boards in your car are not considered a consumable part or it'll hit you very hard in the wallet if one fails  ... far more than £189

Tinwheeler replied on 07/09/2020 18:56

Posted on 07/09/2020 18:45 by EmilysDad

It's to be hoped that one of the many many pcb boards in your car are not considered a consumable part or it'll hit you very hard in the wallet if one fails  ... far more than £189

Posted on 07/09/2020 18:56

For sure, and I wouldn't hope for a p/ex allowance either 😐

Phishing replied on 07/09/2020 20:12

Posted on 07/09/2020 20:12

To be brutal about it they charge £189 because they can. A board of that size in volume will be less than £10 for them to buy. There is no reason for them to fail either, if they designed, specified the components and assembled them better they should last a lifetime. But then the second user spares revenue would suffer.

DavidKlyne replied on 07/09/2020 20:52

Posted on 07/09/2020 20:52

You could always try a company like this https://www.arelectronics.co.uk/contents/en-uk/d28_Truma-Ultraheat---Ultrastore-PCB-Repair.html Not a recommendation and I am sure there are other similar companies out there but it might be worth a look.

The PCB went on my new motorhome, although it seemed to work for almost a year. Fortunately it was replaced under warranty. Having said that the one on the previous motorhome was fine for five years and also on previous caravans. It reminds me of a central heating boiler we had installed. The PCB went after about two years but the replacement  went on for about another 14 years!!!

David

chasncath replied on 08/09/2020 10:11

Posted on 07/09/2020 15:34 by etap

Bought new Motorhome 5 years ago, it has a water boiler which should work on gas and electric, never used it on gas as always use campsites here and abroad, but at last habitation service was told the pcb is faulty, couldn’t understand this so sent pcb back to Truma who said that it was faulty and I could buy another one from a dealer. Price of new pcb £189 approx. half price of new boiler. So as we don’t need the boiler on gas have decided not to buy another which might go same way as other. My point is this “ In these days of technology surely Truma could use better quality boards and where has service to customer gone, a part exchange price would be more business like“.apparently there are many people with the same faulty pcb’s. Sorry to bore you I’m sure you all suffer the same with other parts of your MH or caravans.

 

 

 

Posted on 08/09/2020 10:11

After 15 years of trouble free use, the ignitor pcb on our truma gas fire/ heater failed. I hadn't switched it off completely and the ignitor continued sparking unnoticed after I had turned the gas off. Our van is continental and the ignitor runs off the 12v supply rather than an aa battery. The new pub cost us £180 !!!!

 

 

 

 

 

 

etap replied on 09/09/2020 10:02

Posted on 09/09/2020 10:02

Thank you “ moderator” AandR were very helpful, stupidly I let Truma keep the pcb I sent them, otherwise AandR can repair them for £50. I’m going to use the boiler on electric only as we have never used the gas part. A lesson perhaps to others don’t buy new get them repaired for a quarter of the price.

Thanks to others for your replies.

 

DavidKlyne replied on 09/09/2020 11:34

Posted on 09/09/2020 10:02 by etap

Thank you “ moderator” AandR were very helpful, stupidly I let Truma keep the pcb I sent them, otherwise AandR can repair them for £50. I’m going to use the boiler on electric only as we have never used the gas part. A lesson perhaps to others don’t buy new get them repaired for a quarter of the price.

Thanks to others for your replies.

 

Posted on 09/09/2020 11:34

The trouble is that we don't always find out until it's too late that there are alternative courses of action, that's life I suppose! The new PCB should have some sort of warranty which should safeguard you for the immediate future. I think I would suggest that you check that the gas side is in working order even if it's your intention not to use it. 

David

Near Malvern Hills Club Campsite by Andrew Cole

Book a late escape

There's still availability at many popular UK Club campsites - find your perfect pitch today for a last minute trip!

Book now
Woman sitting in camping chair by Wastwater in the Lake District with her two dogs and picnic blanket

Follow us on Facebook

Follow the Caravan and Motorhome Club via our official Facebook page for latest news, holiday ideas, events, activities and special offers.

Photo of Wast Water, Lake District by Sue Peace
Visit Facebook