We've Lost you !!

Not much help but I did see the same issue posted on a Facebook Group.

David

After "essential Maintenance" on Monday night we seem to have lost a lot of things, or at least suffered a time travel experience with old posts appearing and new somewhere in the ether.

Colin

At what point was it loosing you? I’m not quite ready to book yet but I went right through to the paying stage with no issues. However, when I dumped the booking from my basket, I found I had been logged out. So perhaps an issue with that side of things.

May be this is related but I’ve tried booking both a UK site and a French site in recent days using an iPad, in both cases when you come to pay (the deposit) it takes you through all the card details until you press pay. At that point you are asked to ‘confirm it’s you’ on a Barclays app. You do so, and when you try to go back to the booking to check it’s gone through, it’s  gone. Completely disappeared. Try again and the system just tries to duplicate the unpaid-for booking. 
Come on CAMC IT staff please TRY and get it right, SOME of the time.

i booked the French site myself, direct, after three failures. The UK site I resorted to a mobile phone MFA procedure. 

One day, one day, we can all dream that we have a top flight club website that is fast, error free and a pleasure to use. Until then, we just pay more and more to join, for worse and worse service. Even the suggestions page failed. And, of course there is no help after 5pm or at weekends. 

Trying to book a European site, quite frequently when zooming in to the map to see what's open, the dreaded message appears and its necessary to start all over.

Yes I've had this error for the past week

Attempting to look at sites in Europe by map, then attempting to zoom in brings this error up. More looking out of interest rather than booking, just comparing with ACSI sites for location.

Has anyone contacted Customer Support and if so did you get a helpful answer? 

Is that on the website, or via the App Metheven?

I booked a Club site on 31st with no issues whatsoever via the website.

Only on overseas via the website, w11 desktop and Chrome browser. Strangely enough reloading takes me to the ferries map and then goes through the same error cycle, but if I don't zoom into the map and click on a circle of more than one site it auto zooms, but repeats the error if I use the mouse to drag the map. Not that bothered, there are plenty of non Club affiliated sites.

Just tried it on my Android tablet and it works OK.