Profile Picture

GTP replied on 08/11/2020 10:36

Posted on 08/11/2020 10:36

Very disappointing (but not surprised !!) to see this site still requires Adobe Flash Player to amend the profile picture.....given that Adobe announced an End Of Life (EOL) for Dec 2020 way back in 2017...

Having just replaced my 2013, 27" iMac with the new 2020,i7 model, which will not allow any version of Flash Player to download...it appears I am unable to amend my outdated profile picture for the foreseeable future...obviously three years + notice is not enough for the IT team..

I may have a 'live chat' tomorrow in the hope that someone at EG knows where the IT department is hiding ....

EmilysDad replied on 08/11/2020 12:01

Posted on 08/11/2020 12:01

@GTP .... in the hope that someone at EG knows where the IT department is hiding ....

They don't seem capable of doing anything anyway even if you/EG find them! We've been asking for stuff to be done for years & years with no luck.

DavidKlyne replied on 08/11/2020 15:08

Posted on 08/11/2020 15:08

This subject has been on the go for years if I recall correctly and it has not been resolved for some using non Windows OS. Given the how long this has been an issue I don't see it being resolved with the current software. Perhaps find a friend with a Windows based PC/Laptop and use that to change an avatar. It can still be done as I have noticed that one contributor here has changed his avatar twice in as many days.

David

heddlo replied on 08/11/2020 15:30

Posted on 08/11/2020 15:30

We have tried for years to do a picture!  Flash player installed etc,etc, still wouldn’t work.  Now given up and use the grey blobby person!!!😂

JVB66 replied on 08/11/2020 17:27

Posted on 08/11/2020 10:36 by GTP

Very disappointing (but not surprised !!) to see this site still requires Adobe Flash Player to amend the profile picture.....given that Adobe announced an End Of Life (EOL) for Dec 2020 way back in 2017...

Having just replaced my 2013, 27" iMac with the new 2020,i7 model, which will not allow any version of Flash Player to download...it appears I am unable to amend my outdated profile picture for the foreseeable future...obviously three years + notice is not enough for the IT team..

I may have a 'live chat' tomorrow in the hope that someone at EG knows where the IT department is hiding ....

Posted on 08/11/2020 17:27

Post reply as i have same problem my profile pic is from six years ago,frown

Last i heard 100 staff were working from remote locations (Home) at least four i have been in contact withsurprised

 

DavidKlyne replied on 08/11/2020 19:51

Posted on 08/11/2020 17:28 by LLM

I'm currently struggling to change mine.  Which one I have seems to depend on the computer I use.

 

Posted on 08/11/2020 19:51

As far as I can see you have changed it three times in the last few days? Have you tried clearing your cache? 

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