Truma ultraflow pump connector leaking!!!

Thank you so much for all your advice. We have tried a most of your suggestions but still need to check inside the head to see if the pipe has come away. If that doesn't work then I think we will have to buy a new one!!!

If you do have to buy a new pump assembly I suggest you consider getting the Whale equivalent to the Truma Ultraflow. The hose is far more flexible than the Truma hose which can kink and reduce the flow especially in cold weather.

The Whale part number is EP1642 but check with the dealer to make sure it is the equivalent to yours before you buy.

Thanks JohnM20.... i think that is a very good idea after researching a bit more about the issues that people have with the Truma hose! 

I would second that. Our van came with the Truma external pump and a Reich in the inboard tank. I replaced them both straightaway with Whale High Flows and the increase in pressure and flow rate was really noticeable. Just make sure you get the “High Flow” - not the normal one. Added advantage of Whale is the clip on top to secure the pipe when removed from the Aquaroll for filling.

The Whale pump with a Truma plug is a standard accessory and from memory is about £60.

Have a look to see if the pipe has split with in the blue outer sleeve you may have to cut the outer pipe off

Thanks guys. We're heading off home today and we will take the head apart and check the pipe. Think we I'll buy a new whale unit too so we can definitely use the water on our next trip!

First of all try giving it a good shove to make sure it is pushed right in. But it sounds like it needs new "O rings". I bought a small pack from my caravan dealer, but apparently you can get them from Aldi. However the whole unit is a nasty plastic molding and liable to crack. You could prise the two sections apart and check the pipe is held on with a universal clip. I had to replace the whole thing this year on my 4 year old caravan. You can get them from a dealer and they are easy to fit.

We had this problem. Take off the plastic casing on the socket of the ultraflow pump and check that the blue tube is pushed firmly into place. Ours wasn’t - hence why the pump would work but the water splurted out of the socket at high speed and no water from the taps.

I had a similar problem with my Bailey Phoenix. Finally had it fixed by my service guy. Had to replace a valve inside the caravan I think.  Sorry I can't  be of more help. Currently away in the caravan in Portugal, where, fingers crossed , everything is working OK.

PS Am I the only person who thinks Bailey could improve their quality control?