Warning - check your CAMC insurance

BrianMayers replied on 20/02/2019 20:39

Posted on 20/02/2019 20:39

Being a newbie to the world of Motorhomes and wanting to support the CAMC I decided that CAMC Insurance would be the place to go....

To be honest It was easy to take out the Policy...But then it went sadly wrong.. There were numerous errors in the Policy documentation which could have cost me thousands where they only valued my Motorhome as £4000 rather than £40,000 as well as wrong dates.

Then they claimed my Motorhome was a panel van - I was told I had to call DVLA which I did and it was correctly listed as a Motor Caravan, I spoke to the dealer I was buying it from and they checked the V5C. I called CAMC insurance and they checked it again and sure enough it then showed correctly as a Motor Caravan...but still they want a copy of the V5C, no we have made a mistake - very much my problem.

Sadly very little apology and they still will not believe it was their mistake... I guess they don't make mistakes - or in my case overlook the numerous ones.

Just wanted to make people aware that Check, Check and Double Check your documents if they come from CAMC insurance.

I can only hope that things will get better as its taken the excitement off of my purchase and work of Motorhome ownership.

 

 

 

 

 

 

Wildwood replied on 15/03/2019 15:17

Posted on 04/03/2019 12:46 by Navigateur

I have just placed my caravan insurance for next year with "The Friendly Club" because of the strangely much lower premium.

Posted on 15/03/2019 15:17

I would have preferred this clubs insurance to the C&CC but the 100 pounds difference was just too much.

Takethedogalong replied on 15/03/2019 15:33

Posted on 15/03/2019 15:33

We gave up with MH insurance via this Club years ago. Apart from the fact that C&CC usually comes up with a cheaper comparable quote anyway, the hoops we were told we had to jump through in taking out a price match policy were just too convoluted, so we threw in the towel and went elsewhere. Email attachments or photocopies of proof of no claims for all our other vehicles were no good. They wanted the originals or it was game over. So like one or two others who have experienced similar problems, we walked away. This is where the newly launched Trustpilot reviews come in handy. You suddenly realise you are not the only one who walked this particular path.

TonyIshUK replied on 20/03/2019 15:42

Posted on 20/03/2019 15:42

3500 kg 7.5m 2010 registered Fiat based mhome.Value £30000

Just been quoted £255 by Caravan Club and £280 by Saga.

Im going through the fine print now.

rgds

 

 

Eurotour replied on 02/04/2019 09:49

Posted on 02/04/2019 09:49

Recent renewal quotes for both our cars have been twice the price of Saga and LV. Needless to say neither are now insured with the Club.

Just changing back to a caravan after two motorhomes and it looks like the caravan insurance  will also be heading for either Saga or the Friendly Club. 

As the last renewal notice arrived on the first of April I did ask if it was an April Fool Prank or had they really lost their way!!

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