I have never reviewed anything in my life before but having stayed for only 2 out of the 5 nights we had booked l feel obliged to do so. The website really did a good job on us and having read how wonderful it all was, the peace and tranquility, the 'meadow', the views etc we couldn't wait! Reality is totally different. Its a rough, uneven, sloping field with very long grass and tractor ruts. The water/electric points were covered in even longer grass and weeds. The views were, well l'm being generous if l say they were restricted by the high uncut hedges and trees. Then there was the noise! It is situated very close to a working farm and other buildings. There was continual noise from the farm including a chainsaw where the two brothers were cutting down trees. Behind us on the other side of the road we were woken every morning at 8.00 by diggers and their reversing horns at work in a near by property. Further up the road they were renovating another building and were in the process of slating the roof. We felt we were sitting in the middle of a building site. When l complained they couldn't really offer any apologies and certainly no refund. Suffice to say we left and found a very nice quiet site with stunning views for just £2,00 a night extra with showers on the other side of the river. Lesson: Don't believe the hype and go by the reviews!
Comment from Community Manager:
The CL Owner has contacted us as she is very concerned that you didn’t enjoy your time at their Site. Last year was a terrible year for heavy rainfall (one of the worst on record) and as such the condition of the meadow was affected, as was the case for many sites across the UK, including some Club Sites. The extreme wet weather made it very difficult to maintain the meadow to the usual high standards. The owners would like to apologise for any difficulties this caused you during your stay, but unfortunately this was out of their control.
The information on their website does state that the CL Site is on a farmstead. As with many CL Sites, it is a working farm and therefore guests may experience some noise from the farm on occasion. They would like to assure you that the building work going on nearby is not a regular occurrence and is not associated with the CL owners, but a nearby neighbour making improvements to their home. They were unaware this would be taking place when you booked the site and again apologise for any disturbance this caused you during your stay.
