The welcome or non welcome we received spoilt the first few days of a 7 night holiday. Whilst the site is laid out really nice with an excellent dog / nature walk, well stocked fishing lake and massive plots. We arrived on site and the plot was "pointed" out, we were told that the plot had a mole problem and not to pitch to far back. This is not a problem to us. As we were setting up the lady owner came over, there was no nicety of a welcome, a pleased to see us etc. we were told directly "no groundsheets". Fair enough I said, we do not have a groundsheet but a fully breathable carpet. No you can't use that, it will damage the grass.  Why charge £1.50 a night for an awning if I can not have a breathable carpet down, I am paying for the ground upkeep which I would not damage anyway. Next came, if you want a key to the sites facilities it will be £1.50 a day each. Ok it is £21 for the week, it is on the web site but not the greeting I expected. After this came the saying which kept us laughing all week, "Fishing is £5.00 per day or PART THERE OF". Then came, "if you see me walking my dogs don't come near me as one will have a seizure". All of this was within the first hour of arriving on site, for the rest of our entire stay the owners did not ask if everything was ok, smiled or even nodded. When we took the awning down on Friday we thought, ah well they are sure to come over to check all had been ok with our stay, but nothing. We just drove off Saturday morning seeing nobody. The site is really nice, the location is not at all bad for the Broads and Thetford Forest. The pitches are nice and flat with ample of room. The fishing is good with a very well stocked lake with carp over 10lb. The walking / nature area is very well kept. The bad points is the poor attitude of the lady owner..... I was the customer! The road is very noisy with speeding cars and bikes. There is a builders yard next door making noice early and late in the day. The internet cost £7.50 for the week but we had two days when it was not working. Would we re-visit... Yes but not under current ownership. I work hard for my holidays and do not want to feel uncomfortable or unwelcome, especially when I am paying for it! She was responsible for spoiling our first few days due to her attitude.