Rated 4 of 5

Rated 1 of 5

Peace and quiet

Rated 1 of 5

Facilities and cleanliness

Rated 5 of 5

Location

Rated 2 of 5

Good for families

Not up to standard

We stopped off here for a night to break the journey down to Devon. We had no choice of pitch despite booking 6 weeks in advance. The pitch we were given was too small even for our small campervan, partly due to a trough of "flowers" placed across it which we weren't allowed to move. The trough was full of weeds & obviously hadn't been touched all season! We thought we might eat in the restaurant - but it was closed (in August? Really?) - this is not mentioned when booking. We had a drink in the bar instead, but noted this this closed at 9.00 p.m. (in August? Really?) - again, not stated on the website. We only realised the next morning whilst drinking coffee outside that our pitch was right next to the only chemical waste disposal point, which was "busy" that morning - lovely! There are nowhere near enough toilets / showers for what is quite a large site, so we had to queue for both, in the rain. The last straw was, that whilst eating our breakfast a man appeared & started trimming the hedge right by our van with a petrol - driven hedge trimmer! He had ear defenders - we, unfortunately did not. I complained, but was simply told "it needs doing" - but the hedges were fine (his time would have been better spent replanting the "flower" trough!). I complained at reception that we hadn't been given any warning of this work, but no discount on our fee was forthcoming. At over £30 for 1 night I felt this was a rip off & way below what I expect from the club. I know this site is new & due for refurbishment, but until this has taken place & it is up to the usual club high standards, it should be offered at a much - reduced rate. We will not be returning!
Motorhomer

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