We use the site regularly and have no complaints. We were greeted by name, as the number plate can be read from the office and they typed in this to confirm who we were. Makes for a nice start. The site is flat pleasantly laid out and in very good condition with excellent wardens. We had no children with us but know there is a decent play area for them. Good for the shopping outlet centre and the city and touring in general. There is some road noise but not enough to bother us. A great site but it can be busy so book early.