We love this site, its far enough from home to feel like a holiday but close enough to get away for a short break and for that reason we come here several times a year. We have always found the facilities clean and tidy, the children love the park and playing field, and the bar and shop are more than adequate to cater for our needs. A pitch with a sea view is a real bonus and the chap who does the childrens entertainment is great. BUT the staff seem to have lost all the essentials of being a warden, the reception process hardly feels like the start of a holiday. We have visited twice within the last month, each occassion my husband and I have arrived seperately as coming from different directions, however we are both members of the club as we have a joint membership.The first occassion my husband arrived first, paid and pitched up when I arrived later the wardens would not tell me which pitch he was on or even if he had arrived..apparantly it breaches GDPR! i fail to see how not disclosing the details of my own booking complies. On our second visit I arrived 5 minutes before my husband yet I was not allowed to pay for the booking and get the administration done until he arrived as they need to make sure we had the correct number plates etc! If rules are so important, can I ask why at 1150 on the day of leaving we were being politely harrassed by a new arrival for our pitch! I thought you couldn't arrive prior to 12? We have been using this site for many years, the first few years the bar was full of guests enjoying the facilities and Halloween themed events...this has dwindled down to only a handful of children and the bar not even half full. Do the Caravan Club wonder why this is occurring?