This caravan site has excellent facilities comparable with the best of Caravan & Motorhome Club sites. The toilets & showers are spotless, excellent washing up & laundry rooms and waste disposal point. Minor criticism is that the water temperature in the showers could do with being a little bit higher. The hard standing caravan pitches are level & spacious with electric hook up, water point and grey waste drains. The grounds are immaculate & well maintained. There are a multitude of activities taking place, the majority of which are at additional cost. However there is an outdoor pool, hot tubs and a fabulous children's play area for which there is no charge. The reception is functional, but I agree with other reviewers the staff are not the most friendly & helpful I have met. The cafe & pizza parlour are functional and reasonably priced. The reason I have given an average rating is nothing to do with facilities, it is in my opinion, not value for money. We stayed for five nights during October half term with our three grandchildren who absolutely loved the place. However the cost - £42.00 per night!!! - we stayed in February half term for five nights at a cost of £25.00 per night. On enquiring why the huge increase in price I was told that it was because of the new "Hot Springs" feature. This was not open during our stay, so no justification whatsoever. Even allowing for "Hot Springs" that in itself cannot be justification for nearly a 70% price increase!!!!! Overall fabulous site but certainly overpriced compared to other similarly excellent sites we have stayed on.