Just returned from 7 night stay. First of all we have to give six ticks to the staff. They were cheerful, helpful, allways on the go, and this reflects in the overall tidiness, cleanliness, and appearance of site. There are few points that dissapointed and annoyed us. The first was the way in which a few people ignored the 12noon requirement for either arriving or leaving. If we had known we could have arrived at 11am, and left our departure untill 2pm, we would have done so. The second moan is about dogs. The site requirements are that dogs are on a lead at all times, and any unavoidable fouling is immediately cleaned up, but some owners seem to think this not apply to them. Now for my big moan -- WiFi. We joined at £25 per year at the Cheddar site ealier in the year to enable us to pick up emails and so on. The WiFi worked at Cheddar but was painfully slow. Last week at the Broads site. we only managed to get a connection on the day of our arrival, but for the rest of the week had to resort to expensive mobile phone calls to a helpline, and this did not always give us a result. I will not be continuing with the WiFi service, when I could have gone to coffee shops and used their free WiFi. A service that costs £25 and cannot give results is quite frankly no use to me.
