We stayed at this site some years ago and it is in a wonderful part of the country with lovely coastline. On announcing that we had booked a seasonal pitch our welcome was somewhat abrupt being told “you know you are on a grass pitch, you must vacate every 21 days and when you do take your awning down” This welcome we later found out was also shared by another couple with a similar booking to ours. The matter of taking down your awning when vacating site is apparently for health & safety reasons in case the site has to be cleared. On the basis that with few exceptions most vans have secure wheel and hitch locks and no keys are left with the wardens, seeing this happen would be interesting. Our circumstances deem that we only had to vacate the site twice for the minimum period of 48 hours so taking the awning down was an inconvenience. I can understand that were you leaving the site for much longer periods the packing away of an awning may offer you peace of mind. We have no objection to a grass pitch and when this late season pitch was booked and fully paid for in November 2015 we understood the T’s & C’s but a grass pitch should be fit for purpose and give a choice of only 4 which were all on a perimeter bank with excessive slopes in both axis was not an ideal start to an 8 week holiday. Thankfully were told at the end of September (21 days after arriving) that we could move to a hard standing, this coincided with most of the grass pitches being taken out of service. On 12th October, nearly 4 weeks before the site was due to close, all internal facilities in one toilet block were closed. I see no valid reason to do this as the site was still taking bookings and during half term week could not have been far from capacity. Wi-Fi, as per normal provided by a 3rd party, site is assigned Bronze status which is very optimistic, recommend you buy stamps and send postcards as connections were sporadic and very slow. Hare & Hounds Pub is a short walk from site, lovely staff, excellent food and great value for money. The adjacent road to Ottery St Mary is also a commuter run and subject to early morning traffic, the site is also on the approach to Exeter airport so don't be surprised to be woken in the early hours by low flying aircraft. Having been a member for 10 years this was our first experience of a seasonal pitch and one we would now hesitate to repeat with the CC. For 2017 we have be able to secure a full season hard standing serviced pitch with a private site in the locality, and you can leave your awning in place when you temporarily vacate the site! Having said the above we thoroughly enjoyed our time in the area and would recommend the site for a standard booking.