Cancellations - how dare they!!!

Sounds a bit big brother to me, it seems the club is loosing direction, I agree with the late booking rule, but there has to be some flexibility and common sense

It sounds to me they think every one as retired and can just log on any time of day. Sorry to say some of us have to work .

i spoke to a lady at the { caravan club } about late cancelations. and i asked  her if she had any problems with the 72 hour rule she reply { i have never had a caravan } how can she give us advice .i have been caravaning for about 32 years it was fun but getting to stressfull now .rules rules rules who makes them. some one who is not a caravaner ..o and by the way i still work

exactley the same thing happened to us cancelled on tuesday at 6pm because my husband had to work unexpectadly on the friday if we had booked to get there at 6pm instead of 1pm we wouldnt have got the email crazy isnt it

Hello colnanne, I'm sorry you've had a problem with this. I have forwarded this onto the relevant department and have asked someone to look into this for you.

I agree that something had to be done to stop people making block bookings with no intention of using most of them but it seems to me that the problem was not late cancellations but rather those people who didn't cancel at all and just didn't turn up. Those are the ones needing a wake up call.

why not bring in a deposit system as the "other" big club does?this would surely stop people block booking without giving it some serious thought,£5.00 is a reasonable fee which of course is deductable from your site fee (assuming you turn up of course)

the cc has to be carefull dont start sending out e mails unless really needed, we are adults not children we have to work hard to be able to caravan , with rising cc fees, fuel etc   I think the block bookers should be sorted who are probably mainly retired and can pick and choose which bookings they want to use, ionly book main family hols and bank holidays and use them all. as an eg i have just booked a weekend but my wife and i have just gone down with flu. no ones fault not planned  and have had to cancell hopefully within the 72 hr timeslot . there are other clubs and commercial sites so lots of choice cc please dont upset too many members.

I think its a good idear to get rid of the members who block book at the start of the year they book every bank holiday just in case, then wait to see if they can get time off work  if they cant get the time off then they cancel.

They should only book the ones they are sure they can go on  and stop being selfish they have got away with it for to long and are spitting there dummys out because the club has got wise to them.

We are retired, but even when we were working we rarely used CC sites on Bank Holidays. We have never block booked sites, preferring to book as and when. I agree that a deposit of £5 per booking would help to deter people from booking and then not turning up.

We still rarely take the van out on bank holidays, now we are retired we prefer to use sites in the week unless we are on a rally.