Reviews

This story happened on: 18/07/2012

You sent me two e-mails asking me to submit reviews on sites I recently visited. I was quite happy to do this, clicked on the link, expecting to be redirected to the appropriate page. What do I find, sign in, then the link is gone. Try to find any other link on the site to write a review, nothing. How on earth does anyone else manage to negotioate this minefield of a site? When I finally found a link on one site which seemed to lead to leaving a review, it turned out it was only a rating. So what am I missing here? 

brue commented on 18/07/2012 20:26

Commented on 18/07/2012 20:26

Sign in. Search for the sites page on the " planning your holiday section," choose the site you want to review, bring it up on the page. Click on site details box then click on review box. Check over recent reviews if needed and add your own in the box above marked for submitting reviews. There is a preview and edit button available.Smile Hope this is helpful.

Chaslin commented on 25/07/2012 22:11

Commented on 25/07/2012 22:11

Ive been searching for half an hour now trying to post a review. thanks for the advice but it seems a very longwinded way of doing things. Why not just have a direct link when you log in?

FatAlbert commented on 29/07/2012 21:04

Commented on 29/07/2012 21:04

I'm so glad that I found Duffers's story as I was going quielty mental trying to find a way to leave a review.  The process seems so easy when you read the e-mal from HQ but not at all when you try.  It must put off a lot of people from writng a review - but maybe the intention is to deter the hurriedly written and later regretted outbursts!!  Clever eh?

RowenaBCAMC commented on 30/07/2012 13:09

Commented on 30/07/2012 13:09

Please accept my apologies for any confusion. As Brue says you leave the reviews by visiting the relevant site details page and click on the review box. 

We have since amended the email slightly to try to avoid any confusion in the future. I have also added the instructions to the help page on Club Together.

King commented on 02/08/2012 09:47

Commented on 02/08/2012 09:47

i am finding the same, would love to review my recent 'holiday' with my grandchildren but links do not work. Round and round in circles like the children who decided to play round and round my motorhome! Only once though-------their place in my attentions taken by some older very inconsiderate adult neighbours. Cut my hoiday short and went home for peace and quiet. Think the best pitch is in my garden in the school hols., pity as my grandchildren have loved their CC holidays up till now.

alou commented on 02/08/2012 20:25

Commented on 02/08/2012 20:25

I've just written a review (twice) for Tredegar house - not an overly long review but both times timed out (I assume). So then not only will it not post the review, but it also loses the whole thing.

Can't be bothered to type it out again - frustrating!

FindernFlyer1 commented on 19/08/2012 18:16

Commented on 19/08/2012 18:16

Found the same problem although did manage to complete the questionaire eventually.

mysteron commented on 21/08/2012 08:42

Commented on 21/08/2012 08:42

Please accept my apologies for any confusion. As Brue says you leave the reviews by visiting the relevant site details page and click on the review box. 

We have since amended the email slightly to try to avoid any confusion in the future. I have also added the instructions to the help page on Club Together.

Despite this it is still not easy to find as the last request to write a review is still confusing

TerryRay commented on 22/08/2012 14:26

Commented on 22/08/2012 14:26

I just found exactly the same situation. Wanted write a review but could not be bothered after all the hassle.

 

Woman sitting in camping chair by Wastwater in the Lake District with her two dogs and picnic blanket

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