Breakdown Hell, Greenflag Heaven

Sounds wonderfull I am with them hope will never need themits always best be safe than sory

i had an intresting post on mayday services

lets just say after loosing everything in an accident

they offerd to take me and family to the nearest bus stop .

this case was indeed redeemed once home they paid out for the costs i had incured to get home . not shure i will renew this year tbh

We moved to Greenflag some years ago. I have called them on the homecall bit of the policy once when we got back from holiday and my little car which had been idle on the drive for the duration of our holiday wouldn't start. They said that as it wasn't urgent, and a Sunday, someone would be with me within two hours. 20 mins later a repair van from a local garage arrived. He said that he was sent by Greenflag probably because they had told me a certain time and then didn't think they could get to me in that time.... perhaps because they had since had several other more urgent calls. He fixed my car in about ten mins and then made me drive it for about ten miles with him following to make sure it was ok. Terrific service.

What made me change from RAC???? My previous car, a regularly serviced and well cared for Corsa broke down in heavy rain at a very busy junction joining the main A556 between Lach Dennis and Northwich at 4pm on a weekday so at the start of the rush hour. I had my baby grandaughter in the car with me. The RAC said that because of the baby and my precarious location, that we were top priority and someone would be with me shortly. During the next 3hrs 45mins the rain poured down and the traffic continued to squeeze past me onto the dual carriageway, including two RAC vans, whilst we waited. The patrolman who eventually came fixed my car in a short time... there was something to do with water getting where it shouldn't have got because of the weather ... just one of those things that I couldn't have avoided except by staying home with the car in the garage he said. He was shocked to hear how long I had waited... he had been to three homestarts within five miles of me which he believed had all been attended within a short time of him getting to them. Needless to say, although the RAC man was terrific, I took out a GreenFlag policy immediatel even though it overlapped with what was left of my RAC policy. I also found it to be a pain to get RAC not to renew my policy at the renewal date as I had been paying by direct debit but hey... I now had a more reliable answer to a breakdown.

I agree it is a wonderful service.   This winter I was stuck in the mud.  It was bitterly  cold and I had two 5 year olds in the car,     I was rescued  very  quickly and the driver was so pleasant and  thoughtful.     2nd recue  When we went to take our caravan for service at end feb  we did not know we had left a light on and flattened our battery. We could not get into the locked car. The driver went through the  tail gate - and got us on our way in time to keep our appointment,

Our first rescue   3 years ago, was in the middle of a forest and the driver found us by   asking a lot of questions  and using  his  local knowledge .

  Even when we have done silly things -  the drivers are sympathetic   rather than critical.  I really appreciate the  calls updating their  ETA.   I cannot fault them.

i have  only been with greenflag for 2years so  it is very reassuring to know that they are good.Hope  i never need to use them

I also found them very helpful recently, although the telephone converstation was a bit confoluted. I was away during the snowy season and unable to get off the site (hilly and icy etc) After the initial preamble the lady asks

"are you stuck...if not we can not come out etc"

Me "I have dug the van out and can reverse onto the site road etc"

Her "but are you broken down or stuck?"

Me (summary)  "if it will help you I am happy to start to drive up the hill and get stuck without help and block the road but as a single occupant and retired (young) person that may not be the best course of action for me or others"

They were most helpful and sent out a wonderful lad who had already pulled 5-6 up the hill of the site, as had other groups like the RAC , much to the apparent annoyance of the wardens....but there again the wardens had made no effort at all to enable emergency access to the site..a fire engine/ambulance may have got to a  pitch but not out again without towing .. .but did qoute H & S and used finger and thumb to distribute salt around the loos.

Mayday were excellent under the weather circumstances and would recommend their service

Hi to all,

          I had cause to use them petrol in diesel not the best thing to do,local garage closed so transported me home and then took me to the garage next morning.Friendly excellent service annual subscription money well spent !

Just moved to the MAYDAY service after being with the AA for 16 years. Never used them and hope not to use Greenflag, but if we do, the cover to ensure our holiday is not runined, with two young kids, is priceless. Much cheaper than the AA as well.

 

I'm pretty sure the AA still use a Regional "RELAY" method where your vehicle AND small children have to be a part of the "passing-of-the-baton", VERY poor in my estimation,

 I've used greenflag= national breakdown for 25 years, and have found the service excellent,

 AND really good value.

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Have been with Green flag for many years and only used them twice (thankfully) second time was excellent but the first time the driver (Green flag used a local garage) shot past me albeit I was waving, he turned round about ten minutes later and would you believe shot past me again.  After I contacted Green flag again he evenutally found me. Then he towed me to a Volvo garage even though there was a Vauxhall one 200 yards further on (I was driving a Vauxhall)  But this experience was a "one off"  Green flag are excellent. 

I have now been rescued twice, once when the caravan brakes failed and the second tine a few days ago with an alternator failing on the car. Cannot fault the service given by Green Flag, home and safe each time.