MAYDAY European Breakdown Cover
MAYDAY European Breakdown Cover
MAYDAY European Breakdown Cover
For over 45 years, we've partnered with Green Flag to bring our members specialist UK Breakdown cover and we’re now excited to partner with them to provide European Breakdown cover as well. Whether you're driving your car, motorhome or campervan or towing a caravan on your holiday, we’ve got you covered.
What's covered?
Choose whichever policy type suits your plans:
- Single-trip cover is highly flexible, offering cover for as little as one day up to 90 days, and for any duration in between.
- Get 90 days of annual multi-trip cover within Europe. You can use the cover at any time during the year, provided no individual trip exceeds 30 days.
To see the full list of countries where we can help you, see our FAQs below.
Cover details |
Yes |
|---|---|
Cover prior to departure We'll help arrange a replacement vehicle if you break down in the seven days prior to your pre-booked trip, and it can’t be fixed in time for your departure. Policy must be purchased at least seven days before your trip. [more-start] If your vehicle is repaired within 24hrs of the planned trip then we’ll cover the additional cost, up to £1,500, to re-book any sea crossing or rail journey via the Channel tunnel. [more-end] |
Yes |
Roadside assistance and towing If you breakdown in Europe, we'll pay up to £250 to try and fix your vehicle at the roadside but if we can't we will tow you to a local repairer. |
Yes |
Replacement vehicle and accommodation If your vehicle breaks down and will be out of use for more than eight hours, we’ll arrange both accommodation and car hire in Europe (up to £2,000 each) while it’s being repaired—so you can keep your holiday on track. You don’t have to choose between them; you can use both while you wait for your vehicle to be returned. [more-start] However, if you decide that you want us to take you, your passengers, and your luggage to your destination instead, the accommodation and car hire benefits won’t apply. In that case, we’ll take you back to your vehicle once the repairs are complete. [more-end] |
Yes |
Transport back to the UK We'll bring you and your vehicle home if it's broken down and can't be fixed, or if it's stolen and recovered in an undrivable state. [more-start] If you have to leave your vehicle in Europe while it's being repaired, we will pay up to £600 towards a standard class single ticket by rail, sea or air, for one person to go and collect the vehicle once it is repaired. Please note that the maximum we will pay to repatriate your vehicle will be its current market value in the UK. [more-end] |
Yes |
Call our helpline on 0800 051 5318
(Phone lines open Mon-Fri 8am to 9pm; Sat 9am to 5pm; Sun 10am to 5pm. Calls may be recorded.)
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Is my caravan or trailer covered as standard on my European breakdown policy?
There is an additional premium for this as it is not covered as standard. When you get a quote for the MAYDAY European Breakdown policy, provided by Green Flag, you will be asked if you want to cover your standard caravan or trailer. If you have opted to cover your caravan or trailer, then this will show on your Insurance Plan document that will arrive with your welcome pack once you have taken out your policy. To see an overview of the cover that this policy provides, please click here.
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Can I cover a vehicle of any size, age or weight?
Some limits apply to MAYDAY European Breakdown policy which are detailed under the definition of “Insured vehicle”. You can get cover for a vehicle that’s under 16 years old and is up to:
- A weight of 4.25 metric tonnes (4,250 kg), including any load being carried.
- A height of 3 metres and a width of 2.55 metres.
- A length of 7 metres (apart from a tow bar or coupling device).
If you tell us you are towing and have paid the additional premium for this, any standard caravan or trailer will be covered if it breaks down provided it is being towed by the insured vehicle. The caravan or trailer must be connected using an ordinary 50mm towball and can’t be bigger than the sizes above.
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What countries does MAYDAY European Breakdown cover?
Your MAYDAY European Breakdown policy provides cover in the following countries:
France, Germany, Belgium, Luxembourg, Netherlands, Andorra, Austria, Balearics, Bulgaria, Canary Isles, Corsica, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Gibraltar, Greece, Hungary, Italy, Latvia, Liechtenstein, Lithuania, Malta, Monaco, Norway, Poland, Portugal, Romania, San Marino, Sardinia, Sicily, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey in Europe plus Üsküdar, and the Republic of Ireland.
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With my MAYDAY European Breakdown policy, do I get cover in any vehicle I am driving when in Europe?
No, the only vehicle that you are covered for with your MAYDAY European Breakdown policy is the one you have told us about and we have agreed to cover. This vehicle, and the cover you have chosen, will be shown on your Insurance Plan when you receive your welcome pack once you have taken out the policy.
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Are there any cover restrictions on how long I spend in Europe with an annual MAYDAY European breakdown policy?
Yes. If you’ve chosen an annual policy, you’ll have up to 90 days of cover to use across a 12-month period. You can use your cover across as many trips as you like, as long as no single trip is over 30 days.
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How can I renew my Annual European Breakdown policy?
If you have an annual MAYDAY European Breakdown policy, there is no renewal process so it will end on the date shown on your Insurance Plan. If you want to be covered for another year, you will need to take out a new MAYDAY European Breakdown policy. To get a quote call 0800 051 5318.
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What if I just want to get European Breakdown cover for one trip?
That's fine. You can opt for single trip cover - just tell us the start and end dates of your trip when you call us on 0800 051 5318 for a quote. Your start and end dates will show on your Insurance Plan that is sent out with your welcome pack when you take out a policy.
Alternatively, an annual policy can cover you for 12 months of trips from the start date you choose.
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Are there any other restrictions on the type of vehicle you will cover?
Any vehicle that’s covered must be privately owned and registered in the UK, and meet any legal requirements and driving laws that apply at the time of the breakdown. This includes having valid tax, MOT, and insurance.
These details may be checked when you take out a policy, and it will be checked at the time of any breakdown when you ask for help.
If you have paid the additional premium to cover your caravan or trailer, this must be of a standard make and when it breaks down, is being towed by the vehicle on cover. It must be connected using an ordinary 50mm towball and can’t be bigger than the sizes noted in your policy wording and Insurance Plan.
Please note that MAYDAY European Breakdown is unable to provide cover for a 5th Wheeler.
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Iām towing a car ā will that be covered?
If you’re towing a car, this won’t be covered by your MAYDAY European breakdown policy. If you want the car you are towing to be covered, you will need to take out separate breakdown cover.
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I have a MAYDAY UK Breakdown policy ā is European cover the same?
No, the MAYDAY European breakdown cover is a separate policy to MAYDAY UK and has different terms and conditions. Please check that the cover is suitable for your needs.
MAYDAY European Breakdown Cover is provided by Green Flag and underwritten by U K Insurance Limited. Registered office: The Wharf, Neville Street, Leeds, LS1 4AZ. Registered in England and Wales No. 1179980. U K Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.
Sales and support lines are open Mon-Fri 8am-9pm, Sat 9am-5pm, Sun 10am-5pm. Breakdown assistance lines are open 24 hours a day, 7 days a week, 365 days a year. Calls may be recorded.
A sample MAYDAY European Breakdown policy wording booklet, including the limitations and exclusions that apply, can be downloaded here.