Riverside Touring Park

We booked this site early in the year and were thankful that we were able to stay given the Covid situation. We had a warm welcome from the staff, our pitch was allocated and we had asked at the time of booking if our friends could have an adjoining pitch. This had been arranged, so full marks to the team, as this is not always possible or arranged on some sites. Lovely site surrounded by wooded hills, immaculately clean facilities, and just a 5 minute walk or so to get into town. Highly recommend Hangin' Pizza in the old station building. Absolutely delicious! We will visit this site again, as it is a great base to explore the heart of Snowdonia.

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Stayed for one night in September - pity it wasn’t longer. All sensible COVID-19 procedures in place. All amenities and pitches very clean and well maintained. Have stayed here before and must put in on the ‘go back to sometime’ list.

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We have been to this site Many times over the past 7 years and it WAS one of our favourites. Unfortunately, having arrived for a 7 night stay from 31st August 2020 we have encountered two of the worst wardens we have come across in all our years of caravanning and Motorhome game. Having been allocated our pitch on arrival rather than being allowed to choose from one of the vacant pitches we found it was the only pitch that was virtually devoid of any sunshine being in the shade of the surrounding trees from just after lunchtime. My wife made a simple and polite request that we be allowed to swap pitches only to be met with a very Curt Weldon are fully booked’. No attempts to explain that us moving to one of the many empty pitches at that time met with any sort of understaninging from the wardens that this would not increase the total number of pitches being used when everyone arrived. It would simply mean that anyone arriving after us would have to use the pitch ‘allocated’ to us until or unless they too were able to then move pitches. Clearly the husband of the unhelpful warden in the office had been ‘warned’ about these unruly customers who had dared to ask to change pitches as he made his bias clearly felt when he was doing grass and hedge maintenance around our ‘allocated’ pitch. He first asked me to move our clothes dryer as it was admittedly in the way of him cutting the hedge. I gladly obliged by pulling the ground pegs and moving the drier so he could do his work, not so much as a thank you or a smaller in return but I let it go. Once he had finished and moved on he saw me put the drier back and put the pegs back in and said nothing. 30 minutes later he returned with a lawn mower and asked me to move it again... again, no please or hint of a smile but yet again I went out to move it until he had to throw in a comment ‘it’s not your pitch anyway’... this was unnecessary and unprofessional and clearly driven by the fact we had dared to challenge their authority in respect of pitch allocation. I suggested he go back to the office and bring me written clarification of exactly where ‘we’ could and could not put our clothes drier as it was clear others on site clearly had their driers, chairs tables etc on the grass at the rear of their pitches yet they were not being challenged for some reason. This site is only ‘affiliated’ to C&MC and it’s clear the owners ‘Morris Leisure’ have very different and values for their wardens to work by and they are equally lax in their enforcement of social distancing measures. Unlike the 5 C&MC sites we have used since lockdown ended on 4th July 2020, this site had absolutely no monitoring system in place to limit numbers in the facilities block and we never saw any additional COVID cleaning taking place during our stay.

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Fantastic place, next to a river with great dog walks. Five minute walk to a beautiful village. Clean and well kept with friendly staff. Not suitable for families as no ball games etc. are allowed, although it didn’t stop anyone playing ball games. My only complaint is, when I asked for an extra night on the site, I was told the computers were down, so nothing could be checked or done. The man on the next pitch to me managed to book an extra night, still with the computers down, although he did seem to be on first name terms with the warden. I will be back though.

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The location and overall quality of the site are both outstanding. Very clean and tidy, with great views of the nearby hills. Very friendly office staff. Superb riverside walk just over the fence, and just a short stroll into Betws. You could even walk to ZipWorld if you wanted to via path out of the site. 4 stars for peace and quiet, just because there is a train line right next to it - only a few trains and none at night, but there is a 6 am train. 4 stars for family-friendliness because of lack of a play area and restrictions on what the children can use e.g. no rollerblades. The site issues one key per unit for access to the facilities, presumably because of proximity to hiking trails, but that does mean you need to be organised! Two keys would have been nice. Overall, highly recommended.

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