Charging for Wi-Fi

tentpegs replied on 25/06/2023 18:01

Posted on 25/06/2023 18:01

Charging for Wi-Fi. With the dramatic increase in prices how come the Caravan Club justify charging for Wi-Fi?

Currently I’m sitting on a camping in camping and Caravan club siteUsing the Internet without charges. 

rayjsj replied on 03/07/2023 16:17

Posted on 02/07/2023 11:55 by Tinwheeler

You’d best contact the club, Ray. I can’t answer that.

Btw, this change to wifi has been ongoing for some time. You can keep up to date by looking on the website.

https://www.caravanclub.co.uk/uk-holidays/useful-information/club-wi-fi/

 

Posted on 03/07/2023 16:17

Ha ha I tried looking on the Website but there was no WiFi on the CMC sites I was staying on

Sort of 'Chicken and Egg'  situation?

Ray

JollyKernow replied on 03/07/2023 16:57

Posted on 03/07/2023 16:17 by rayjsj

Ha ha I tried looking on the Website but there was no WiFi on the CMC sites I was staying on

Sort of 'Chicken and Egg'  situation?

Ray

Posted on 03/07/2023 16:57

Yet you're on the internet now, why not have a look at TW's link while you're on?

JK

Tinwheeler replied on 03/07/2023 17:03

Posted on 03/07/2023 16:17 by rayjsj

Ha ha I tried looking on the Website but there was no WiFi on the CMC sites I was staying on

Sort of 'Chicken and Egg'  situation?

Ray

Posted on 03/07/2023 17:03

Maybe you didn’t get close enough to the temporary hotspots, Ray 🤷🏻‍♂️

ClubMember69B9D6ED3C replied on 26/07/2023 08:34

Posted on 25/06/2023 19:17 by DavidKlyne

As I understand it the CMC, when the new system is installed, will allow an element of free WiFi beyond just using the Club website which was the case in the past. However if you want a premium service to allow streaming etc it will still be a chargeable service.  I have found the free C&CC WiFi a bit hit and miss on the sites I have used.

David

Posted on 26/07/2023 08:34

I have just paid £15 for 7 day premium access and it’s complete rubbish. Virtually no access to any connection and if there is it ceased up or drops out frequently. Not fit for purpose and should not be charging for a service that does not work. 

DavidKlyne replied on 26/07/2023 08:51

Posted on 26/07/2023 08:34 by ClubMember69B9D6ED3C

I have just paid £15 for 7 day premium access and it’s complete rubbish. Virtually no access to any connection and if there is it ceased up or drops out frequently. Not fit for purpose and should not be charging for a service that does not work. 

Posted on 26/07/2023 08:51

It might be useful to mention the actual campsite as not all campsites are one the new system yet? If its operating under the new system did you try the free service before paying?

David

eribaMotters replied on 26/07/2023 15:05

Posted on 26/07/2023 15:05

ClubMember69B9D6ED3C

Have you asked for your money back? 

If you paid by Credit Card you could make a claim.

 

Colin

jgrove replied on 28/07/2023 11:59

Posted on 28/07/2023 11:59

The main issue with WiFi is that when the sites are busy the system cannot cope with the demand and the bandwidth required. This stems from a lack of understanding on behalf of caravaners on how it works. 

If sites require internet then this has to come from a business supplier, and in many cases this will be delivered via copper, in rural areas the speed will be very slow, in other areas this can be delivered by fibre with higher bandwidth.

The bottom line is that if Wifi and streaming videos, YouTube etc is important to you, then you have 2 choices, a 4G/5G Mobile Broadband Dongle, which you will need to preload with data based on the areas signal strength you are going to, keeping in mind that in peak season the cell towers will be saturated with users and will dynamically alter bandwidth.

Or you get a Starling system on a roaming profile again with an upfront fee and high monthly charges, but with very fast connection.

The problem boils down to the fact that people don't want to pay a lot for something that they consider to be cheap.

Tinwheeler replied on 28/07/2023 13:13

Posted on 28/07/2023 13:13

There are far more than 2 choices, JG.

However, are you aware of the system upgrade which you can read in the link in my post quoted at the top of the page?

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