Mayday and Caravan Storage

Stato replied on 16/01/2019 14:57

Posted on 16/01/2019 14:57

Hi,

This is just a heads up for people who have Mayday breakdown cover and store their caravan at a storage site.

In my naivety, I always assumed that in the event of any issues with my car Mayday would pick me up, drop off my caravan at our storage site, which is about six miles from my home, and then take my car back to my home address, or a local garage. It turns out that this is not the case. Apparently they will take my car and van to my caravan storage site and then leave me there to my own devices. Alternatively, they will take me to my home address and then leave both my car and van there (not an option for me as the van won't fit on my drive}. The choice is yours, it's either one or the other. 

This only came to light last year when one of our centre members had to use Mayday, and both their broken down car and caravan where deposited at their storage site. They then had to arrange for a garage to recover the car to their home address. On contacting the Caravan Club after the event they were given sympathy but told sorry, those are the conditions of Mayday membership.

I have to say I am a little disappointed with the Caravan Club and Mayday. I pay over £100 a year for their breakdown cover and it does seem a bit poor that onward recovery, especially where it is fairly local, is not provided. Does anybody know how Arrival or Britannia Rescue would deal with this situation?

Anyway, the main point of this post is just to highlight this issue for Club members who store their caravans at a storage site.  Fortunately I've never had to use Mayday's services, and yes, I have been naive in not reading the small print. Apparently it's on page 6 of the policy document! 

Happy caravanning.

Wildwood replied on 24/02/2019 11:51

Posted on 22/02/2019 13:49 by Wanderer19TB

Hi

 

i have just contacted CCC Rac Arrival. They will recover your car/caravan from anywhere in UK, take both back to your store, then take you and the car to a garage or home up to 75 miles from your store. Cost £110 - £15 voucher if a member of CCC. CAMC now have until April to mirror these terms, otherwise i will not be renewing my mayday recovery. And as previously stated these were the features i was told mayday would offer.

Posted on 24/02/2019 11:51

Same here.

DSB replied on 24/02/2019 12:44

Posted on 24/02/2019 12:44

For me, Mayday have until the end of August to sort out a new agreement with Mayday, after which I may well need to approach RAC Arrival through the CCC.

David

Surfer replied on 25/02/2019 08:56

Posted on 22/02/2019 13:49 by Wanderer19TB

Hi

 

i have just contacted CCC Rac Arrival. They will recover your car/caravan from anywhere in UK, take both back to your store, then take you and the car to a garage or home up to 75 miles from your store. Cost £110 - £15 voucher if a member of CCC. CAMC now have until April to mirror these terms, otherwise i will not be renewing my mayday recovery. And as previously stated these were the features i was told mayday would offer.

Posted on 25/02/2019 08:56

I did a quote on their website and the cost worked out at over £300 to recover our car and caravan?  I am not a member of the C&CC so maybe if you are a member the price is different?

JVB66 replied on 25/02/2019 09:02

Posted on 25/02/2019 09:02

At the moment you get "Free?"  ccc membership if you join rac arrival

£149 for non members inc ccc membership or £109? for members +£15   voucher

DSB replied on 25/02/2019 21:07

Posted on 25/02/2019 21:07

Could it be that the price difference has to do with the level of cover.  £300 seems very expensive, Surfer.  Certainly more than double that which I am currently paying foe almost the top cover with Mayday.

David

GTP replied on 26/02/2019 07:29

Posted on 25/02/2019 09:02 by JVB66

At the moment you get "Free?"  ccc membership if you join rac arrival

£149 for non members inc ccc membership or £109? for members +£15   voucher

Posted on 26/02/2019 07:29

There appears to be some discrepancy between the above quotes and the one I have just been quoted online...£192 for everything except additional driver.  I wonder if the CCC are aware of the Maydays shortcomings and  ‘adjusted’ the costings. I am a member and simply selected the options on cover. 

replied on 26/02/2019 07:54

Posted on 26/02/2019 07:54

And for me to cover the same things as Mayday the (covering OH as well) Cost for RAC version with C&CC is £235 Which I guess is about £100 more than Mayday although I would also get a £15 voucher back.

I can however see one or two possible gaps in the recovery.

'

Recovery
If we can’t fix your car, motorhome, caravan or trailer at the roadside, we’ll tow it, you and your passengers anywhere in the UK, if you’re more than a ¼ mile from home. 

Arrival also has these unique features 

Arrival Return – if your car, motorhome, caravan or trailer breaks down when you’re travelling to a campsite, and your trip is for at least 2 days, we’ll take it, you and your passengers to your campsite and back home again if your vehicle can’t be fixed while you’re away.

Arrival Follow-on Recovery -  if you’re towing a caravan or trailer, we’ll take it to a different location up to 75 miles from where we recover your car or motorhome. 

Surfer replied on 26/02/2019 08:05

Posted on 26/02/2019 08:05

I should have added that the cover we require is for 2 cars and also the "At home" clause.  That was for the quote which was in excess of £300 and included the so called free joining the C&CC.  Perhaps the "joining feed" was not free and added into the quote of about £365?

GTP replied on 26/02/2019 08:09

Posted on 26/02/2019 08:05 by Surfer

I should have added that the cover we require is for 2 cars and also the "At home" clause.  That was for the quote which was in excess of £300 and included the so called free joining the C&CC.  Perhaps the "joining feed" was not free and added into the quote of about £365?

Posted on 26/02/2019 08:09

To be clear , using a current popular phrase, here is the breakdown of cover and their respective cost:

Roadside £58.40

Recovery £51.09

Onward Travel £30.67

At Home £52.55

Total £192.71..  minus £15 voucher.

DSB replied on 26/02/2019 10:14

Posted on 26/02/2019 08:09 by GTP

To be clear , using a current popular phrase, here is the breakdown of cover and their respective cost:

Roadside £58.40

Recovery £51.09

Onward Travel £30.67

At Home £52.55

Total £192.71..  minus £15 voucher.

Posted on 26/02/2019 10:14

At the moment I am covered comprehensively through Mayday (except for the recently discussed double drop if you are recovered 'home').  That includes Personal cover for both my wife and I (i.e. we are covered in any vehicle as a driver or passenger), for £129 (last September).  It may well be worthwhile taking out an additional policy (cheaper), specifically to get me from my storeage to home or to the garage, with another company (in addition to my Mayday cover).  GreenFlag have already said they cannot run 'two policies' together, even if one is Mayday and the other is the 'freebee' through my bank account.  This might be the cheapest interim solution, while the Club are negotiating with GreenFlag.

David

near Malvern Hills Club Campsite Member photo by Andrew Cole

Book a late escape

There's still availability at many popular UK Club campsites - find your perfect pitch today for a last minute trip!

Book now
Woman sitting in camping chair by Wastwater in the Lake District with her two dogs and picnic blanket

Follow us on Facebook

Follow the Caravan and Motorhome Club via our official Facebook page for latest news, holiday ideas, events, activities and special offers.

Photo of Wast Water, Lake District by Sue Peace
Visit Facebook