Stato replied on 16/01/2019 14:57
Posted on 16/01/2019 14:57
Hi,
This is just a heads up for people who have Mayday breakdown cover and store their caravan at a storage site.
In my naivety, I always assumed that in the event of any issues with my car Mayday would pick me up, drop off my caravan at our storage site, which is about six miles from my home, and then take my car back to my home address, or a local garage. It turns out that this is not the case. Apparently they will take my car and van to my caravan storage site and then leave me there to my own devices. Alternatively, they will take me to my home address and then leave both my car and van there (not an option for me as the van won't fit on my drive}. The choice is yours, it's either one or the other.
This only came to light last year when one of our centre members had to use Mayday, and both their broken down car and caravan where deposited at their storage site. They then had to arrange for a garage to recover the car to their home address. On contacting the Caravan Club after the event they were given sympathy but told sorry, those are the conditions of Mayday membership.
I have to say I am a little disappointed with the Caravan Club and Mayday. I pay over £100 a year for their breakdown cover and it does seem a bit poor that onward recovery, especially where it is fairly local, is not provided. Does anybody know how Arrival or Britannia Rescue would deal with this situation?
Anyway, the main point of this post is just to highlight this issue for Club members who store their caravans at a storage site. Fortunately I've never had to use Mayday's services, and yes, I have been naive in not reading the small print. Apparently it's on page 6 of the policy document!
Happy caravanning.
Stato