No club cards.

Posted on 19/10/2023 09:09 by Goldie146

I'm just reposting David's post from 29th December - and having tried the link it definitely works.

It brings up your mebership details etc. with an option to order a card. No error messages. Maybe use that link, rather than the one in the email.

 

Posted on 19/10/2023 09:34 by Surfer

That is the only link I have used.  I did not know that there was one in the email.  I just ried it and got;

We've been unable to process your request at this time.
Please try again later or alternatively call our contact centre on 01342 318 813.

 

Posted on 19/10/2023 09:07 by Surfer

I have tried several times to request physical cards Online, but link does not work.  I think it is a very underhand way of forcing people to have the digital card which they do NOT want.  Going on past experience it takes forever for them to answer the phone, then you have to go through all the security questions etc. which is understandable, but could be avoided if the link worked!

Although we have renewed our membership for another year and it starts on 1st Nov, we are seriously considering if we can cancel and get a full refund?  We have not used a CAMC site in years due to cost, we can get the same breakdown cover with Green Flag and plenty of commercial sites around offering better facilities at a lower price.  It will be sad to not be able to use CLs, but we are now wondering why we are paying £59 just for that facility as that will be the only thing we will really miss.

 

Posted on 19/10/2023 10:17 by JollyKernow

Morning

When I renewed last month the link for cards wouldn't work for me so I called membership services. The call was answered promptly and was informed that my 20 year window sticker would also be sent out. It took 5 minutes out of my day and the person was very friendly and professional.

If you wish to cancel your membership you'll have to call membership services to do it. As you mention your sub starts on 1st November I would assume that as long as you call before that you'd get a full refund.

Greenflag breakdown don't offer the same services as Mayday.

JK

Posted on 19/10/2023 09:09 by Goldie146

I'm just reposting David's post from 29th December - and having tried the link it definitely works.

It brings up your mebership details etc. with an option to order a card. No error messages. Maybe use that link, rather than the one in the email.

 

Posted on 19/10/2023 14:42 by KjellNN

I did use that link, it did not work yesterday, and it does not work today either.

I get the message as posted by Surfer