Money and resources wasted by the Club

How can it be more successful when those here are complaining they are existing users of the service being promoted. More likely some under employed staff member stretching out their job in marketing without thinking the thing through.

It is probably just a data protection thing, in that those sending out the information, don't have the right to know you belong to Green Flag / Mayday.

This was certainly the excuse the bank used when I complained about why we were receiving info, for things we already had, clearly would have no interest in / did not apply and duplicated his and hers advertising related to our joint accounts.

Good afternoon all,

I’m the David Smith whose name is on the letter that some of you have received in error. I’m the External Product Manager at the Club and as such responsible for our relationship with Green Flag.

I’m sorry that some of you have received marketing materials for a product you already have. This is due to a technical glitch on the mailing system, and I am conducting a review of the data processing arrangements between the Club and Green Flag, to try and find a solution to the issue.

I would also add that the number of people experiencing this issue is very small, so costs to the Club (and any environmental impacts) are negligible.

Meanwhile, if you do receive a direct mail for Mayday and are already a customer, please feel free to recycle it (with our apologies) or, if you wish, you can contact the club by emailing technical@camc.com and asking to be removed from the Mayday mailing list. Just leave us your name, membership number and postcode, and we have a manual de-duplicating process in place.

Thank you for your comments. It is good that you have taken notice, are trying to rectify the issue and have bothered to write a post here.. Anything which prevents wastage of money and resources, no matter how small, is always welcome.

(I am always suspicious of the term "technical glitch", wondering if it means that whoever set up the system didn't programme in certain factors but it is being addressed now.)

 

Yes I can rest easier too

Good that we can get a response on this subject when all too often people 'duck for cover' when an awkward question arises. On a sort of related matter I am about to join the CMC but wish to use RAC to provide recovery service. I find that to join the RAC I have to be introduced via the CCC. I also understand that the situation is similar where Green Flag is concerned in that if I wanted to join them I must be introduced through the CMC. How does this Kartel arrangement benefit the camping fraternity, is it legal and why should I have to join two clubs to get the arrangement I want?

I'd be interested to hear the justification for this.

Many thanks.

RogerR

It’s Mayday, not Green Flag.

There have been a couple of threads lately. CAMC provide Mayday via Green Flag and tweak the cover to suit Caravanners/motorhomers. Similarly, C&CC offer cover via RAC called Arrival. The two are very similar.

Legal? Surely you're joking there, R&R. 😀

The user and all related content has been Deleted User

Stay on subject DD don’t do the old hijack thing there’s a good chap👍🏻😂

‘Breakdown cover’, happy to help👍🏻

Mmm, don’t want to get the thread closed.