Brett Caravans scam website warning

Sandy And Co replied on 30/07/2018 08:16

Posted on 30/07/2018 08:16

My partner and I think a caravan would be awesome for holidays with our daughter, but had not realized there are scammers out there in caravan sales.

We decided an Eriba would be great for us and looking around found this one at "Brett Caravans":

https://brett-caravans.com/product/eriba-troll-530-caravan-2-3b-8250/

After an email to and fro and few phone discussions, we decided to go for it. We did a quick company check and it appeared they'd been in business over 15 years so must be solid right? We didn't fancy the 5 hour drive each way and have seen similar vans in the flesh - they also offered a 50% deposit and the remainder on delivery which seemed good practice...

Well after sending a 50% deposit by bank transfer they no longer respond to emails or answer the phone and we've since found a facebook page showing that it's just a scam and none of the caravans exist.

We have of course contacted the bank and police but nothing much seems to be happening and it can take weeks apparently.

I figured posting here (we'd just joined the club in anticipation of our new van!) might help other people avoid this same scam!

We're still looking at getting a van but sure won't be buying one we've not seen and will stump up the extra to buy from a reputable dealer with google reviews and a facebook page.

Oh how stupid we feel! Please spread the word to stop others suffering the same fate!

 

 

Sandy And Co replied on 30/07/2018 13:01

Posted on 30/07/2018 13:01

Thanks for the messages of support. We're well aware now of our naivety - seems so obvious now but I guess we assumed a scam as bold as this would have been removed by police or google or would have come up in a google search when we searched for Brett Caravan (which we did) but found nothing - hopefully people might find this now at least... 

We felt totally gutted when we realized on Friday and contacted Action Fraud which is the police dept that deals with this - but not heard back from then yet - assume they are pretty busy!

We knew of course the price was low but assumed the condition would be poor and thought it might be a fun renovation project - know now that it was just too good to be true.

They seem to be vat registered - so will call companies house and the vat man later - maybe they can help close them down.

Just been chatting to https://www.automotiveleisure.co.uk/ about Eriba - they seem to have good google ratings and chatting to them they seem very professional - anyone had dealings with them?

Tinwheeler replied on 30/07/2018 13:11

Posted on 30/07/2018 13:11

Good luck, Sandy.

Personally, I would take most notice of caravan dealers recommended, or otherwise, by people on caravanning forums. Not necessarily this one as there are loads out there and some don’t hesitate to name and shame. I’m naturally dubious of reviews and referrals made by unknown people on FB, Google and the like. Get inside the vanning fraternity, as you’re now doing, and you’re in with a better chance of sorting the wheat from the chaff.

Randomcamper replied on 30/07/2018 13:21

Posted on 30/07/2018 13:21

It's a very cynical scam,  the price of everything is about a third or half of any real prices, have a look at the motorhomes...! Designed to catch out newcomers to the hobby obviously.

Incidentally, what did the police say, it appears it may come under the remit of ActionFraud for first service rather than the police...?

https://www.actionfraud.police.uk/

 

Bakers2 replied on 30/07/2018 13:24

Posted on 30/07/2018 13:24

Thank you for sharing. I'm so sorry, I read this just before doing a bank transfer myself for a new car purchase  and despite the fact it is a large dealer who's been in our area for years I was still apprehensive. Still waiting for them to get back to say they've received it. I did transfer and confirmed a payment of £1 first after we agreed to buy the car. 

Sound advice from other posters above. I do hope you get your money back in time. It leaves a very nasty taste!

Hope this hasn't put you off our great hobby and welcome to CT.

Sandy And Co replied on 30/07/2018 13:31

Posted on 30/07/2018 13:21 by Randomcamper

It's a very cynical scam,  the price of everything is about a third or half of any real prices, have a look at the motorhomes...! Designed to catch out newcomers to the hobby obviously.

Incidentally, what did the police say, it appears it may come under the remit of ActionFraud for first service rather than the police...?

https://www.actionfraud.police.uk/

 

Posted on 30/07/2018 13:31

Yep - we were had, we knew it was cheap but thought we might have found a bargain... and they said they import the vans from Europe which is why they can offer them cheaper. Their patter was very professional and they appeared to have a lot of knowledge...

Bank told us to contact Action Fraud right away and not to call police - they'd just tell us to go to AF anyway - so that's what we've done.

JayOutdoors replied on 30/07/2018 13:51

Posted on 30/07/2018 13:51

Don’t know anything about the company automotive leisure & don’t have an Eriba but did buy bits from their shop earlier this year.  They look to me to be a ‘family company’ and were indeed very helpful.  Good luck with sorting your problem.

KjellNN replied on 30/07/2018 15:36

Posted on 30/07/2018 15:36

They do look very plausible initially, I wonder who all the people in the "staff" photos really are!

Digging deeper, the number of foreign vans shown is a bit of a giveaway, and a lot of the descriptions are presumably Google translations, and where Google failed they have just left the foreign word.  From the look of it, they have lifted many private adverts from Norway or Sweden.

They are even trying to "sell" a big Hobby that would be illegal to tow here with an ordinary 4x4.

Sandy, I hope you manage to get somewhere with this, it has been an expensive lesson for you so far.    

replied on 30/07/2018 16:12

Posted on 30/07/2018 16:12

The user and all related content has been Deleted User

JayEss replied on 30/07/2018 16:28

Posted on 30/07/2018 16:12 by

They are even trying to "sell" a big Hobby that would be illegal to tow here with an ordinary 4x4.

I don't wish to take this thread off track but I don't understand that comment Kj; can you explain?

Posted on 30/07/2018 16:28

Caravans with body length over  8m must be towed by a vehicle over 3.5t

The hobby prestige 720 (if that's the one KJ refers to) can be towed legally with a 4x4 as it has a body length of 7.853m

Body length isn't shipping length 

replied on 30/07/2018 16:35

Posted on 30/07/2018 16:35

Last time that I looked Jay the max body length was 7m. Has that increased? 

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