Brett Caravans scam website warning

Sandy And Co replied on 30/07/2018 08:16

Posted on 30/07/2018 08:16

My partner and I think a caravan would be awesome for holidays with our daughter, but had not realized there are scammers out there in caravan sales.

We decided an Eriba would be great for us and looking around found this one at "Brett Caravans":

https://brett-caravans.com/product/eriba-troll-530-caravan-2-3b-8250/

After an email to and fro and few phone discussions, we decided to go for it. We did a quick company check and it appeared they'd been in business over 15 years so must be solid right? We didn't fancy the 5 hour drive each way and have seen similar vans in the flesh - they also offered a 50% deposit and the remainder on delivery which seemed good practice...

Well after sending a 50% deposit by bank transfer they no longer respond to emails or answer the phone and we've since found a facebook page showing that it's just a scam and none of the caravans exist.

We have of course contacted the bank and police but nothing much seems to be happening and it can take weeks apparently.

I figured posting here (we'd just joined the club in anticipation of our new van!) might help other people avoid this same scam!

We're still looking at getting a van but sure won't be buying one we've not seen and will stump up the extra to buy from a reputable dealer with google reviews and a facebook page.

Oh how stupid we feel! Please spread the word to stop others suffering the same fate!

 

 

KjellNN replied on 31/07/2018 12:22

Posted on 31/07/2018 12:22

You can still find Brett caravans purported  website, with all the ads including the Eriba, but it does not come up if you just search for that specific caravan.

Oneputt replied on 31/07/2018 12:53

Posted on 31/07/2018 12:53

Had a wander up to the registered address.  Spoke to 3 lovely ladies who already knew about the scam.  The registered owner (not the scammers) has been informed, but ladies not sure what further actions being taken.  Andrew Brett does not sell caravans.

Anyone with access to other forums might want to alert the folks on those forum. 

Bakers2 replied on 31/07/2018 14:12

Posted on 31/07/2018 14:12

Really is a deceitful world at times. Well done Oneputt.

Friend runs a company and they've been having 'odd' phone calls, but what really alerted them was someone talking about their website, they don't have one! Turns out their company has been cloned surprised. Companies house have now noted it.

Sandy And Co replied on 31/07/2018 16:30

Posted on 31/07/2018 11:44 by viatorem

So if you are dealing with a new company online it looks like you need to check they have a proper address/postcode and a landline phone number with a real std code. Companies house history is not a given.

I am intrigued to know how Sandy and Co found the Eriba. When I have searched Brett Caravans or eriba troll nothing pops up linked to Brett?

There appears to be no ads  for Brett on Autotrader or other commonly used websites.

Posted on 31/07/2018 16:30

I think it did just come up in a search - not specifically for the Eriba, we were just exploring caravans and they seemed to have reasonable prices... yes we know it was unrealistic prices now (particularly the Eriba) but at the time did not know!

You're right though it's no longer coming up. Will check with partner for any more detail.

firefly2327 replied on 04/08/2018 09:44

Posted on 04/08/2018 09:44

Unfortunately I too have fallen foul of their scam. Was buying my first motorhome from them. Unfortunately this scam warning has come too late for me. Checked out the numbers on HMRC in advance to make sure it was a legit company and of course a company of the same name was registered. Even contacted a friend who's been a campervan enthusiast for some years now and he agreed it looked like a decent company.

 

Stupid me paying by bank transfer. An expensive lesson and one I'll never forget.

firefly2327 replied on 04/08/2018 11:52

Posted on 30/07/2018 12:12 by lagerorwine

 Sandy thank you for posting the warning to others, as has been said, very brave of you.

Just looked at the website, and can see how you were taken in by it - very professional scam indeed. As ET says, the prices are the give away to the trained eye and regular caravannner, but as you have found, they are obviously looking to scam the unsuspecting who are first timers.

I hope your bank and the police take this seriously.

Posted on 04/08/2018 11:52

Even a regular caravanner was fooled by this. I'm a newbie and sent the information to a friend of mine who has been on the circuit for years. His reply was "I've only ever heard good reports".

So despite a little voice in my head saying be wary I proceeded, as this friend continued to urge me to do so. I don't blame him in any way, he was acting in good faith.

Life is full of lessons and this is financially the most expensive one I've made.

firefly2327 replied on 04/08/2018 14:43

Posted on 30/07/2018 08:16 by Sandy And Co

My partner and I think a caravan would be awesome for holidays with our daughter, but had not realized there are scammers out there in caravan sales.

We decided an Eriba would be great for us and looking around found this one at "Brett Caravans":

https://brett-caravans.com/product/eriba-troll-530-caravan-2-3b-8250/

After an email to and fro and few phone discussions, we decided to go for it. We did a quick company check and it appeared they'd been in business over 15 years so must be solid right? We didn't fancy the 5 hour drive each way and have seen similar vans in the flesh - they also offered a 50% deposit and the remainder on delivery which seemed good practice...

Well after sending a 50% deposit by bank transfer they no longer respond to emails or answer the phone and we've since found a facebook page showing that it's just a scam and none of the caravans exist.

We have of course contacted the bank and police but nothing much seems to be happening and it can take weeks apparently.

I figured posting here (we'd just joined the club in anticipation of our new van!) might help other people avoid this same scam!

We're still looking at getting a van but sure won't be buying one we've not seen and will stump up the extra to buy from a reputable dealer with google reviews and a facebook page.

Oh how stupid we feel! Please spread the word to stop others suffering the same fate!

 

 

Posted on 04/08/2018 14:43

Sandy, may I please ask when/if you reported it to the police or bank? As I've just suffered the same fate (I did what I thought was a thorough search a week before paying and found nothing to say it was a scam, even a friend recommended I go ahead with the purchase), I'm wondering whether if you reported it before I made my payment then the fault is with the bank for not blocking the account. Though I think it likely they'd have had more than one account set up to deal with their ill-gotten gains.

RowenaBCAMC replied on 08/08/2018 10:07

Posted on 08/08/2018 10:07

Hi everyone,

I've forwarded this discussion to my colleagues at the Club and can confirm:

·         They are not an Approved Workshop, and the Approved Workshop Scheme has been alerted to take action to stop them claiming that they are.

·         They have no affiliation with ourselves, and thus should not be using our logo on their website. We will be taking action to stop them doing so.

·         They have had no involvement with any of the competitions and awards of ours which are listed on their website, and should not be using those references. We will be taking action to stop them doing so.

We have had concerns raised about the accuracy of the stock listings on their website, and about their business practices. These matters are issues for their local Trading Standards office to take up, but we are looking into the concerns which have been raised by members, and will pass any relevant information on the appropriate authorities.

Sandy And Co replied on 08/08/2018 10:51

Posted on 08/08/2018 10:51

 Hey Firefly

I've got no chance of money back, so am just trying to get the site stopped.

Today contacted:

1. Companies House (they can do nothing)
2. Insolvency Service (gov agency who look into company fraud) they will send a form for me to fill out.
3. Action fraud again to hassle them to take action.

Going to call the NCA and Financial Ombudsmen later!

This is a very well done scam.

The website is hosted in Russia by MAROSNET Telecommunication Company, a front for scam websites - they're not going to do anything about the site for sure. If was UK the company might have dropped the hosting.

The name is also offshore:

Domain Name: BRETT-CARAVANS.COM
Registry Domain ID: 2275577610_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.PublicDomainRegistry.com
Registrar URL: http://www.publicdomainregistry.com
Updated Date: 2018-06-16T13:52:29Z
Creation Date: 2018-06-16T13:52:29Z
Registry Expiry Date: 2019-06-16T13:52:29Z
Registrar: PDR Ltd. d/b/a PublicDomainRegistry.com
Registrar IANA ID: 303
Registrar Abuse Contact Email: abuse-contact@publicdomainregistry.com
Registrar Abuse Contact Phone: +1.2013775952
Domain Status: clientTransferProhibited https://icann.org/epp#clientTransferProhibited
Name Server: NS5.OFFSHORE-SERVERS.NET
Name Server: NS6.OFFSHORE-SERVERS.NET
DNSSEC: unsigned

 

So basically, nothing much can be done, by anyone and I doubt the club or anyone else will be able to get logos removed.

But I am exploring the darknet for help, vigilante style.

Sandy And Co replied on 08/08/2018 11:39

Posted on 08/08/2018 11:39

BTW Firefly, I'm really sorry for your loss! :( doesn't feel nice being fleeced like this. They're scumbags and I hope they get what's coming to them!

Near Malvern Hills Club Campsite by Andrew Cole

Book a late escape

There's still availability at many popular UK Club campsites - find your perfect pitch today for a last minute trip!

Book now
Woman sitting in camping chair by Wastwater in the Lake District with her two dogs and picnic blanket

Follow us on Facebook

Follow the Caravan and Motorhome Club via our official Facebook page for latest news, holiday ideas, events, activities and special offers.

Photo of Wast Water, Lake District by Sue Peace
Visit Facebook