New Bailey Leaking

Lynton replied on 10/02/2017 13:52

Posted on 10/02/2017 13:52

Afternoon all, just thought I let you know of the issues I have had with Bailey Brindisi and its repair issues.  Although the there is a 6 year ingress which can be extended to 10 years but all this does not make much of a difference when you have to wait nearly, currently 64 days (and counting) and still no sign of the part from Baileys suppliers.  Problem happened during a rally at Stonehaven, after a cold snap of weather, ( 5Dec 16) and we had the heating on and before we out for a function there was drip running down the wall inside the caravan from the coving mid way in the bedroom area.

Took Van to the dealership, who incidentally I have no issues with they are trying their best to get the van back to us, but the repair which happens to be at where the roof is joined with the front and back panels connected by strip and two end caps.  The dealership was promised that 17 Jan parts would be available from bailey then  hours to fix the van and a day for the new adhesive to take hold properly then van could be returned.  With another rally due in Feb 17th I asked for an update last week and the latest news is that part expected 20 Feb into Bailey then expressed mail up to my dealer who can effect a repair.  Bailey had commented that they are having issues with their supplier of the repair kit that they made for apparent on going issues with the join on Bailey caravans.  Absolutely fed up with Bailey, the van is 4 months old bought from new and it has been in the workshop almost as long as I have had it!! Not happy at all.   I live in hope that the part really does arrive on the 20th and fixed before the end of Feb 17.  Has anybody else had leaking issues with Bailey and shocking repair times, by the way I appreciate the 2 week shut down for xmas. 

Nightmare Lynton

Bentota replied on 28/08/2018 13:41

Posted on 10/02/2017 13:52 by Lynton

Afternoon all, just thought I let you know of the issues I have had with Bailey Brindisi and its repair issues.  Although the there is a 6 year ingress which can be extended to 10 years but all this does not make much of a difference when you have to wait nearly, currently 64 days (and counting) and still no sign of the part from Baileys suppliers.  Problem happened during a rally at Stonehaven, after a cold snap of weather, ( 5Dec 16) and we had the heating on and before we out for a function there was drip running down the wall inside the caravan from the coving mid way in the bedroom area.

Took Van to the dealership, who incidentally I have no issues with they are trying their best to get the van back to us, but the repair which happens to be at where the roof is joined with the front and back panels connected by strip and two end caps.  The dealership was promised that 17 Jan parts would be available from bailey then  hours to fix the van and a day for the new adhesive to take hold properly then van could be returned.  With another rally due in Feb 17th I asked for an update last week and the latest news is that part expected 20 Feb into Bailey then expressed mail up to my dealer who can effect a repair.  Bailey had commented that they are having issues with their supplier of the repair kit that they made for apparent on going issues with the join on Bailey caravans.  Absolutely fed up with Bailey, the van is 4 months old bought from new and it has been in the workshop almost as long as I have had it!! Not happy at all.   I live in hope that the part really does arrive on the 20th and fixed before the end of Feb 17.  Has anybody else had leaking issues with Bailey and shocking repair times, by the way I appreciate the 2 week shut down for xmas. 

Nightmare Lynton

Posted on 28/08/2018 13:41

We have a Bailey Unicorn Madrid (2016) and have experienced a leak in cupboards towards the rear of the van.  The dealer suspects a faulty roof strap but says that it may take some time for Bailey Caravans to approve the work under warranty.  In the meantime, they are going to try to apply a temporary 'fix' to prevent any further water coming in.  This is our third Bailey caravan and we haven't previously experienced any problems with rain leaking in.

viatorem replied on 28/08/2018 16:35

Posted on 28/08/2018 16:35

I see this is an old thread, probably found through the vagaries of the search box.

Yes I had the same problem on a 2015 bailey earlier this year, the repair kit was sent rapidly once approval had been given, believe it or not they used the wrong glue that did not cope with the expansion coefficient of the polyester roof material vs the original aluminium. The glue delaminates and capillary effects leak water into the plastic channel on the roof interior, this acts as a gutter and deposits the water out of either end into cupboards or down the wall depending on van layout. The repair kit has exactly the same dimension parts for inner and outer covers but the correct glue/sealant.

I effected a temporary repair covering the roofstrap with 3M all weather clear tape which is UV stabilised and lasts well. In fact I am considering covering all seams with it as I have have a sneaking suspicion that the same glue/sealant was used on the side seams as well as the roof seams. This problem is prevalent on all Baileys soon after their transition from ally to polyester body panels.

So far so good, no more leaks at present.

 

 

 

Dave L S replied on 28/08/2018 16:56

Posted on 28/08/2018 16:56

I had seven caravans from new, one Avondale, three Baileys, and three swifts. 

Of the seven, two developed leaks, the Baileys !!.

Having now moved to a motor home,  I avoided Bailey's. 

 

Kennine replied on 28/08/2018 17:10

Posted on 28/08/2018 17:10

While the general public continue to buy Bailey products in large numbers, they have no incentive to improve their build quality.   Only market forces will make them improve. Giving Bailey vans a huge body swerve for a few years when buying new, will help to concentrate their minds and result in a much better product in the future. 

cool

GarethLJ replied on 28/08/2018 18:55

Posted on 28/08/2018 18:55

I sympathize with you as I have had 2 leaks so far in my 2016 Lunar and after having to wait many months for parts from Lunar,  the forward roof strap was replaced but the leak is still apparent! In addition the oven door exploded on first use, both taps have been replaced, the lounge carpet has fallen apart at the seams, the kitchen sink started to rust and replaced. I have had to tighten numerous screws, fitted screws where missing during manufacture and refitted shelves that collapsed when towing!I

my local Lunar dealer are unable to carry out warranty work on my van as they are too busy with their own customers. I bought the van from another dealer in the north.

In conclusion, the caravan industry can get away with a terrible product that was evident in the car industry of the 1970s and until we the public stop buying the saga will continue.

Wildwood replied on 29/08/2018 17:08

Posted on 29/08/2018 17:08

We did have damp in our last Lunar after three years, but the dealer was very good, got the claim in quickly and arranged the repair to suit us. They have had a problem with the seal over the joint between the front panel and the roof and the workshop foreman is very familiar with this.

JVB66 replied on 29/08/2018 17:16

Posted on 29/08/2018 17:16

Our dealer Changed the roof strap and sealant when our was in for service this year as they had been advised by Bailey that some roof joints from an overseas supplyer were not to speckundecided

young thomas replied on 31/08/2018 07:07

Posted on 31/08/2018 07:07

...thas OK then guys, nothing to do with Bailey.....carry on....frown

carry on buying, carry on leaking, carry on bringing them back, carry on getting them fixed',......not good.

JVB, did your dealer tell you who at Bailey is responsible for checking the quality of any bought in components?.....or is it just an easy cop out....

bit like blaming Truma, Thetford and Dometic for failures when the converters chuck the installation instructions out of the window....

viatorem replied on 31/08/2018 07:42

Posted on 29/08/2018 17:16 by JVB66

Our dealer Changed the roof strap and sealant when our was in for service this year as they had been advised by Bailey that some roof joints from an overseas supplyer were not to speckundecided

Posted on 31/08/2018 07:42

My new roof strap was exactly the same as the old one, I was told Bailey had used the wrong glue/sealant at the factory, apparently the glue/sealant used for ally panels doesn't work on polyester panels  due to different expansion rates. I surmise that they changed materials and did not test the resultant bond /seal.

JVB66 replied on 31/08/2018 08:03

Posted on 31/08/2018 07:42 by viatorem

My new roof strap was exactly the same as the old one, I was told Bailey had used the wrong glue/sealant at the factory, apparently the glue/sealant used for ally panels doesn't work on polyester panels  due to different expansion rates. I surmise that they changed materials and did not test the resultant bond /seal.

Posted on 31/08/2018 08:03

The glue/sealant as i understand it, is an integral part of the roof strap 

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