New Booking System for Overseas Travel

I think I used this method if I remember correctly -

Get the vouchers first before the crossing. Click on Sites tab and select the 'location' button, then choose Calais france, and click search. When it cant find anything, click on 'search for nearby campsites' which should bring up the vouchers (4) at top of list, then add to basket.

Then move on to the crossing you want.

Just checked and for Portsmouth - Caen with 4 vouchers, was £255 return (crossing less than £168) using the afternoon crossing to France and the morning crossing coming back in May/June

LorW

Thanks for that.

This is the result i got. Followed all instructions and got as far as night vouchers, selected 4 and added them to my basket. STALEMATE. This was the result:

Network error: Response not successful: Received status code 400

We have now gone a full working week with more of these booking problems and still no response from HQ. Why are members being kept in the dark over what is now a critical problem.

I took note of lagerandwine’s comments above.

As a result, what I then tried was subtly different to how I had previously tried.

First several times, I started by clicking on ‘Purchase Site Night Vouchers’ and placed 4 in basket; they disappeared when I went through the ferry booking process.

Second route in was successful. Started by clicking on ‘Book for 2020 travel’, then search for a location where there is no site. I used Calais but probably others would work. The search results one gets lists nearby sites BUT ALSO at the top of the list is ‘buy site night vouchers’, which I did. This time, when I went through to book ferry, the vouchers were still in the basket, and the ferry price displayed as I was going through the process, decreased at the final stage to give the combined package price with the benefit of the discount.

i think the difference, and source of the problem, is that option 1 above one is going into the new 2020 process AFTER  buying SNVs. Option 2 one is in 2020 process right from the onset. Doesn’t make sense but.....

FYI, I was seeking to book Portsmouth-Santander in May and Bilbao-Portsmouth in June. With 4 SNVs (approx £88), the net price reduced by approx £100, thus saving approx £188. Hope that makes sense. I haven’t actually booked yet as I’m considering other options but the above worked ok! Hoorah!

Is four vouchers the minimum that one can buy to get the discount?

Yes it is, cyber yacht. Or 4 actual site bookings. But not a combination of the two to add up to 4 it seems.

obviously this thread hasnt reached those that deal with public relations...

ive just had this email, titled 'its ready now!'

"As a valued member who’s booked an overseas trip before, we want you to be one of the first to check out our new overseas booking system. After all, it was only made possible thanks to the suggestions and input of members like you.

You can use it today to book your overseas break for holidays between 1 January to 31 December 2020."

Hmmmmm.

I’ve had the same email.

Hmmm 😄

Have you both sent back comments saying the new booking system is flawed with many different problems

TBH, I’m not aware of all it’s flaws, just trying to navigate the map was enough for me.

I've had that Email but have lacked the courage to venture forth, plus I haven't decided on next year yet. Given the flaky nature of it, notwithstanding Fredy55's guidance, I think I'll just visit the ferry company's site.