Posted on 16/07/2021 19:22
I read elsewhere that C&CC are closing some sites and cancelling people’s bookings due to staff shortages. Sure enough, it's true and they've updated their website today. I hope nobody here is affected.
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Posted on 15/10/2021 13:27 by Cornersteadyyes I did that too, Every year the senior staff would help out in various support roles. I remember I did a shift for a week on serving meals at dinner time, along with other senior staff doing other jobs, it made us realise what the true problems were and what solutions would work. I looked (I am told) quite good in white overalls and white trilby style hat.
Posted on 15/10/2021 13:46
It was a bit tongue in cheek, but lots of organisations are now setting up contingency plans to get them through difficult staffing periods. Certainly worth exploring having a regional team in each area to help out.
A good recruitment and training section could look at the logistics, training required, working conditions, remuneration, set a budget. Put in certain requirements such as being able to commit to a couple of days per month (paid) to keep skills up to date and relevant. Even if it means such a SWAT team going in at short notice, maybe having to shut down certain parts of Site (eg close loo blocks all except Disabled, or only run one set of facilities on a big Site) anything surely is preferable to closing down a whole Site, and not delivering on promises to Members. Too many disappointments, and customers vote with their wheels.
The Club can afford to pay premium work rates for such short term commitment. It’s a choice between paying a bit more out, or losing a lot more long term. Such conditions might suit a few existing Site staff, happy to move around, take on a challenge. My BIL did something similar for Fire Service, they needed his skills, he got a lot more pay. Worked out very well for his final year.🤷♀️
Posted on 15/10/2021 13:46 by TakethedogalongIt was a bit tongue in cheek, but lots of organisations are now setting up contingency plans to get them through difficult staffing periods. Certainly worth exploring having a regional team in each area to help out.
A good recruitment and training section could look at the logistics, training required, working conditions, remuneration, set a budget. Put in certain requirements such as being able to commit to a couple of days per month (paid) to keep skills up to date and relevant. Even if it means such a SWAT team going in at short notice, maybe having to shut down certain parts of Site (eg close loo blocks all except Disabled, or only run one set of facilities on a big Site) anything surely is preferable to closing down a whole Site, and not delivering on promises to Members. Too many disappointments, and customers vote with their wheels.
The Club can afford to pay premium work rates for such short term commitment. It’s a choice between paying a bit more out, or losing a lot more long term. Such conditions might suit a few existing Site staff, happy to move around, take on a challenge. My BIL did something similar for Fire Service, they needed his skills, he got a lot more pay. Worked out very well for his final year.🤷♀️
Posted on 15/10/2021 13:58
That is where it seems one of the big problems arises, ,there is what is called "site support" who are a team of experianced site staff ,who are, when there is enough of them ?,to go into sites a short notice. to cover ,
By conversations I have had, the club are having to ask the staff who cover time of relief on one couple sites to assist with site support staffing
,I would not want to be in HR at this time trying to arrange staff cover for sites
I know several and ,when we were out for lunch with a couple ,they were saying there was hardly a day went by that the round Robin request for staff to cover sites ,was not received on a text , and it could have been from the far corners of the network, and distance to travel was a problem even if the journey took several days
Posted on 15/10/2021 12:45 by TakethedogalongI know what I would do. I’d suggest some of the folks who work at HQ give it a go, a lot of them have outfits. They could show true willing and keep the cash rolling in, not let down the punters. Existing Wardens could give them a hand, make sure they are doing it right😇😁 It’s always good to get on the job experience, puts dealing with complaints (staff and visitors) into perspective.
And before anyone asks, yes it was something I used to do back in another life, hard work at times, great fun at times, but the experience was priceless👍
Posted on 15/10/2021 14:24 bySugestions like this do seem to be based on the assumption that these HQ staff have nothing else to do if they can drop everything into go cleaning toilets or cutting grass. I am not the greatest fan of the club but I haven't got the impression in my dealings with them that it's a bloated overstaffed organisation.
Posted on 15/10/2021 14:52
I don't think TDA suggested it was at all. But there are considerable advantages in seeing and understanding how the job is actually done on site even if only for a short time rather from sitting far away planning things that might not work or be as effective.
Posted on 15/10/2021 14:24 bySugestions like this do seem to be based on the assumption that these HQ staff have nothing else to do if they can drop everything into go cleaning toilets or cutting grass. I am not the greatest fan of the club but I haven't got the impression in my dealings with them that it's a bloated overstaffed organisation.
Posted on 15/10/2021 14:57
Sometimes it becomes a matter of prioritising. Should staff move out of HQ to keep a couple of sites ticking over to generate income to pay those same HQ staff, or should they sit in the office dealing with customer complaints about closed sites until no more customers exist?
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Posted on 15/10/2021 14:57 by TinwheelerSometimes it becomes a matter of prioritising. Should staff move out of HQ to keep a couple of sites ticking over to generate income to pay those same HQ staff, or should they sit in the office dealing with customer complaints about closed sites until no more customers exist?
Posted on 15/10/2021 15:35 by MichaelTOr they may be in the office selling insurance and holidays which likely bring in more profit than running a site
Posted on 15/10/2021 15:43
We were told some years ago that insurance and holidays were the big profit areas for the club and sites were there to generate the business from members
That was from an area manager as then, when we all met one lunch time when out with some warden friends who were off duty
,
We were all in the Black Bear in Moreton in Marsh
Club expenses came to the fore
Tinwheeler
Campervanner from Cornwall