No News Yet on the New Booking System

DavidKlyne replied on 28/10/2021 12:06

DavidKlyne

Posted on 28/10/2021 12:06

I noticed in the latest magazine there is an article on potential changes to the site booking system. I am sure we had a similar article a couple of months ago? Although there seems a commitment to being able to book a pitch type they are less than clear on other changes such as deposits. Apparently they are still considering it and looking closely at member feedback, including Club Together!!! I suppose we should be encouraged that they are taking note of what is said on this forum? I could be wrong but there seems a sort on consensus on CT that probably its coming to the point where deposits might be the way forward, some more reluctant than others maybe? Obviously many would want to see the small print perhaps before accepting it as a way forward. A decision may well have been made but it seems that it could be a few more months before full details are made public.

David

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368 replies

brue replied on 28/10/2021 13:30

Member

brue

Motorhomer

Posted on 28/10/2021 13:22 by eurortraveller

Dynamic pricing would adjust price levels to surges in demand. If site X is being heavily booked the price automatically goes up.

Posted on 28/10/2021 13:30

Ryanair and Easyjet work on completely opposite "dynamic" systems. Ryanair offer cheap late bookings and Easyjet offer cheaper earlier bookings.

So which is it to be?!

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Takethedogalong replied on 28/10/2021 13:51

Member

Takethedogalong

Posted on 28/10/2021 13:22 by eurortraveller

Dynamic pricing would adjust price levels to surges in demand. If site X is being heavily booked the price automatically goes up.

Posted on 28/10/2021 13:51

Dynamic pricing is actually happening via the Club, but seems limited to the Experience Freedom network at the moment. Friends of ours had to give up on touring last year, but they still enjoy Club Sites, and have younger family members who do still own a van. So they are using the very nice Glamping Pods. Last night, catch up conversation, and they are off to Cayton Bay late November, they have a Pod booked at...................£34 per night🤩 That includes heating, all towels and linens and wifi. As we said, at that price, why drag out the tourer?😁

I hope that they do dynamic price pitches, as spur of the moment tourers, we would love to pick up an on the day overnight stop for cheaper than usual.

compass362 replied on 28/10/2021 14:24

Member

compass362

Caravanner

Posted on 28/10/2021 12:48 by Graydjames

Personally, I have no issue with deposits at all. I even prefer it. I like the fact that it helps to spread the cost. I have never quite been able to get my head around why there seems to be so much resistance to it in this place.

However, to the extent that people book sites with no definite intention to fulfil the booking (and I make no judgement as to what the extent of that is, because I do not know), deposits will only work if the terms are reasonably tough. I note that the C&CC rules state that those who cancel within 30 days of the start of a booking do not get their deposit refunded. However, I am not sure what the deposit is. I think it would need to be at least the cost of the first night and the 30 day rules sounds right to me. Using 72 hours as the cut-off would make very little difference to the status quo, as far as can see.

Posted on 28/10/2021 14:24

We unfortunately had to cancel our 10 night stay in North Wales with the C&CC because of illness.

We rang the site directly to cancel & decided not to make another booking to use our deposit of £46 for a future booking next year ,it was approximately 2 nights fee's.

It was our last outing for this year anyway.

It was disappointing to us both, but felt cancelling was our best option under the circumstances.

replied on 28/10/2021 15:01

Posted on 28/10/2021 15:01

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LLM replied on 28/10/2021 15:09

LLM

Motorhomer from Northumberland

Posted on 28/10/2021 12:32 by Cornersteady

In a statistical survey it is often impossible to get views from the whole population so a sample is taken. This can then represent the views of the wider population but only if it follows some basic rules. The most important and most basic is that it has to be representative of the wider group, for example in age ranges, genders, income, children... you get the idea.

Now from regular posters on CT, I would say the majority are retired, over a certain 'mature' age, and quite well off? (All open to question here - I don't mind it's just what I see)

How many regular posters go on holiday with their children? Or how many go on holiday with a young family? How many go always in peak times? How many work and use weekends?

Again you get the idea, for example there are a lot of thread about prices (justified or not) but do 'we' represent the whole membership? Also 'we' really are a very small numerical sample? How many regular posters can you count?

Personally I don't think 'we' do so while 'we' can or might be representative of one set of club members and the club can surely listen to 'us' I don't think we are the only ones who they should listen to?

Posted on 28/10/2021 15:09

As I said above. I hope they don't consider that what is said on CT is representative of the general membership.

replied on 28/10/2021 15:16

Posted on 28/10/2021 15:01 by

Dynamic pricing I would be careful what one wishes for. The clubs pricing is opaque enough already but it is possible to determine what price to expect in advance. Constantly changing prices will benefit nobody but the club.

Posted on 28/10/2021 15:16

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replied on 28/10/2021 15:20

Posted on 28/10/2021 13:27 by brue

The experimental system previously rolled out where pitches on certain sites were bookable appeared to end in failure. So I would guess there's got to be some sort of financial committment ie a deposit and a pitch choice to firm up bookings and confirmations.

If CAMC just rolls out pitch type bookings again I don't think it will work, committment is needed on both sides.

If this isn't done people will forget what they have booked, want to chop and change etc and chaos will reign.

Posted on 28/10/2021 15:20

I won't forget. If book a mixed pitch site I will either have booked a hardstand or gone elsewhere

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