Safefill - Refillable Gas Cylinders

tadhatter replied on 18/06/2019 13:16

Posted on 18/06/2019 13:16

Last summer, as part of my ambition to do far more off-grid touring, I thought I'd invest* in Safefill. Perhaps my alarm belles should have been ringing when the place I went to go to purchase a canister was Brayford Leicsure and they only had one size available - the medium sized one - and lots of them! But nonetheless I coughed up my circa £160 for it and have them fill it up and carried on smug in the knowledge that I would soon be quids in in longer term savings.

However, for various personal reasons we haven't been able to get out in the caravan anything like as much as we had hoped since then - partly due to a job change and house move - we've only just got round to needing to re-fill it. I duly looked on Safefill's website to find stockists and discovered that there was only one in about a 10 mile radius. That would be ok if this garage would actaully allow me to refill it. Notices on their lpg pumps said that individual gas canisters were not be refilled here and before I even checked at the kiosk a forceful looking lady shouted at me saying that I couldn't fill that thing here!  However, after discussion she told me where, locally, I could get it sorted. I thanked her and went on to that location. Unfortunately she clearly mistook Safefill with standard Calor gas. I tried to call Safefill at this point only to hear that I couldn't leave a message as the mailbox was full! 

I proceeded to look for an alternative website to see where LPG was stocked and then proceeded to a couple of other locations, one which didn't actaully exist anynore and another also refused to let me fill my Safefill container. Having wasted 2 hours on a wild goose chase I decided to head home as I had work to do rather annoyed and frustrated.

So, can anyone else tell me if they'ved had simialr unhelpful experiences with Safefill or, more helpfully, let me know somewhere where I can get my cylinder refilled in the Beds/Herts/Bucks area.

Very much lool forward to hearing responses.

Cheers, 

Tim.

*for investment read expensive wasted of money!

Austin62 replied on 12/05/2021 18:27

Posted on 12/05/2021 18:27

I have a Safefill 7.5KG in my Coachman with a Calor 6KG as spare / backup. I also have a Gaslow 2.7Kg in my VW T6 Conversion.

Refillables are brilliant, a lot cheaper to use, as long as you do your homework on filling points

We live in Cheltenham on the M5, if we go West, East or South we can fill at Morrison's Bristol or AndyGas close to Morrison's. If we go North there are plenty of opportunity to refill

A point to note though i always top up my bottles on the way home from a trip NOT going out if i can.

In my experience DONT DISPLAY your portable bottles to the attendant or CCTV and crack on with filling, if they dont notice its portables thats fine OR if they do its too late to object anyway!

KeefySher replied on 12/05/2021 19:41

Posted on 21/01/2021 19:46 by harrib0

Hi KeefySher, if you are ever in that area again, instead of using Morrisons at Cribbs I suggest trying Andy Gas which is 1 mile away from there.

Last time I looked "SAFEFILL - DOMESTIC USE" gas was 49p per litre.

Everytime I am over that way I fill both my bottles

Andy's Gas

(ring before arriving as not sure if they are open at the moment? Also no affiliation to them, just low cost gas)

Posted on 12/05/2021 19:41

Had intended using Andy Gas, but they required us to leave the bottle one day near closing time and collect the following day near closing time.

As we were passing through that didn't work for us.

Roger McNair replied on 12/05/2021 19:58

Posted on 12/05/2021 19:58

I'm delighted with my 2 x 7.5 kg Safefill cylinders, which we purchased mainly for touring in Europe where LPG refilling points are plentiful. You may find this map useful. https://www.caravanclub.co.uk/club-together/discussions/welcome-hobby-talk/tips-for-making-caravanning-touring-cheaper/map-sheet-of-lpg-uk-stations-for-refilables

 

 

Officeboy replied on 24/09/2021 13:14

Posted on 24/09/2021 13:14

It appears that after Brexit/Covid in 2020 Safefill had problems importing the cylinders from Europe. and I believe that talking to other companies on the business park there is no activity and gates closed

One can, if in Europe especially Germany  purchase a 'Safefill'  bottle called CAMPKO Composite refillable gas bottle. If you look on the 'myLPG.EU' website these are cleared to refill Gaslow refill bottles, there is no reason that a Safefill user cannot also use these sites

Hopefully if we get to Europe next year we will purchase a refillable 10kg cylinder but for the moment we use a Antargaz 'Calypso' butane 10kg from France.

CaravanRamblings replied on 24/09/2021 18:24

Posted on 24/09/2021 13:14 by Officeboy

It appears that after Brexit/Covid in 2020 Safefill had problems importing the cylinders from Europe. and I believe that talking to other companies on the business park there is no activity and gates closed

One can, if in Europe especially Germany  purchase a 'Safefill'  bottle called CAMPKO Composite refillable gas bottle. If you look on the 'myLPG.EU' website these are cleared to refill Gaslow refill bottles, there is no reason that a Safefill user cannot also use these sites

Hopefully if we get to Europe next year we will purchase a refillable 10kg cylinder but for the moment we use a Antargaz 'Calypso' butane 10kg from France.

Posted on 24/09/2021 18:24

I'm not sure the main issues were or are Brexit / Covid. This is what I heard, may or may not be correct.

The Safefill bottles were supplied by Hexagon / Ragasco (pretty sure that is 100% true), a firm from Norway. This is the largest manufacturer of Gas bottles in the world and they are predominantly Fibreglass. Safefill worked with them to get an offering with additional safety features built-in to allow end user filling. These were the Safefill bottles.

Rumour has it, when Calor ended their Calor Lites, they were looking for a new supplier and as part of process, Calor were in negotiations with Hexagon Ragasco but said they needed to be sole supplier in the UK. No surprise there. Calor like to exploit monopolies and Safefill lost their bottle supplier.

Since then they found another bottle supplier and built a new product (I think a Czech company) and so the bottles weren't available for a while. Now they seem to arrive in batches but sell out very quickly - demand is very high!!!

I don't believe they stock or sell directly anymore, and use a bunch of retailers to do that so that might explain why their business unit is quiet.

I've now got 3 x 10kg bottles and they are brilliant and the support I've had from the owner is still as swift and professional as ever.

Plus you save a ton of money and always have a full bottle!

Johnny57 replied on 24/09/2021 19:29

Posted on 24/09/2021 19:29

A friend who was in touch will Safefill today said they are having more stock hopefully arriving in Oct /Nov cool

harry1000 replied on 26/09/2021 11:16

Posted on 26/09/2021 11:16

A little more on the Calor conspiracy theories.....

I don't have any refillables, I have used the BP Light, Gaslight system for several years. When we first swapped to BP, I found a small supplier on an industrial estate who specialised in the sale of gas. He offered Calor and the BP, the BP was the cheapest by a large margin compared to other suppliers and very much cheaper than Calor for similar sizes.

A couple of years after I bought into BP, I went to him for another refill only to have him announce that he had been told by Calor that unless he stopped selling the BP, they would cut off his supply of Calor.

I also heard similar tales of being bullied, from other gas suppliers.

 

replied on 28/09/2021 07:50

Posted on 24/09/2021 18:24 by CaravanRamblings

I'm not sure the main issues were or are Brexit / Covid. This is what I heard, may or may not be correct.

The Safefill bottles were supplied by Hexagon / Ragasco (pretty sure that is 100% true), a firm from Norway. This is the largest manufacturer of Gas bottles in the world and they are predominantly Fibreglass. Safefill worked with them to get an offering with additional safety features built-in to allow end user filling. These were the Safefill bottles.

Rumour has it, when Calor ended their Calor Lites, they were looking for a new supplier and as part of process, Calor were in negotiations with Hexagon Ragasco but said they needed to be sole supplier in the UK. No surprise there. Calor like to exploit monopolies and Safefill lost their bottle supplier.

Since then they found another bottle supplier and built a new product (I think a Czech company) and so the bottles weren't available for a while. Now they seem to arrive in batches but sell out very quickly - demand is very high!!!

I don't believe they stock or sell directly anymore, and use a bunch of retailers to do that so that might explain why their business unit is quiet.

I've now got 3 x 10kg bottles and they are brilliant and the support I've had from the owner is still as swift and professional as ever.

Plus you save a ton of money and always have a full bottle!

Posted on 28/09/2021 07:50

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