Have your say on Motorway Service Areas

RowenaBCAMC replied on 04/04/2018 16:14

Posted on 04/04/2018 16:14

Club members often highlight issues with Motorway Service Areas to us, sometimes with positive comments, sadly quite often with concerns over things like caravan parking provisions. We’ve raised these concerns at National Towing Working Group* meetings, and in response, there’s now an opportunity to give your views on how you use Service Areas, and what your experience has been:

https://www.snapsurveys.com/wh/s.asp?k=152145866477

The survey is anonymous, and should only take around 5 minutes.

This survey will give us the opportunity to get your views directly into the regular discussions held between Highways England and the Service Area operators. Please note, you can give feedback on your experiences throughout the UK, not just with Service Areas in England, though.

 

* About the National Towing Working Group: The Club works closely with Highways England on a range of issues including road safety, congestion reduction and journey planning. One initiative they facilitate is the National Towing Working Group, bringing together many organisations and representatives from the whole towing sector, not just caravans. The group members work together to pool knowledge, research and expertise to come up with initiatives which will improve the safety and experience of towing road users on the strategic road network.

DSB replied on 07/04/2018 11:10

Posted on 07/04/2018 11:10

Thanks for that Rowena.  I did bring up the subject of parking with caravans at motorway service areas at Club Council 12 months ago, highlighting that it was a safety issue if caravanners could not find a place to stop on service areas, and suggesting that the Club represent us to improve the situation.  Driver fatigue is one cause of accidents on our motorways and I believe should be taken more seriously.  The Club Council decided to refer discussion to the Technical committee and I hope that this survey will add towards making our motorways safer.  David Klyne makes an important point about Motorhome parking too.

I would like to encourage as many as possible to fill in this survey.  It just might result in more positive action if folk stress the safety aspect of being able to pull up at service areas in a caravan.

Please share the link that Rowena has posted on social media and amongst caravanning friends so that we can get as many responses as possible.

David

Richard12 replied on 07/04/2018 15:10

Posted on 07/04/2018 15:10

Thanks Rowena, all too often we are unable to park in dedicated caravan areas. Charnock Richard comes to mind, last year,  we pulled in and managed to park in the last dedicated bay, the rest were full with vans & one car. Took photo's of them all and showed staff but nothing was done.

Survey completed

 

Thank you

DSB replied on 07/04/2018 17:52

Posted on 07/04/2018 15:10 by Richard12

Thanks Rowena, all too often we are unable to park in dedicated caravan areas. Charnock Richard comes to mind, last year,  we pulled in and managed to park in the last dedicated bay, the rest were full with vans & one car. Took photo's of them all and showed staff but nothing was done.

Survey completed

 

Thank you

Posted on 07/04/2018 17:52

When I bought it up at Club Council, folk seemed to think one of the most effective ways of dealing with it and getting an immediate response was to post of the particular Service Area Facebook or other online page, in order to get a satisfactory result.  Companies generally don't like poor/ adverse online comments and are quick to respond.  It might be worth a try Richard.  Try as many different avenues as possible to get the message over to these people.

David

Pippah45 replied on 07/04/2018 21:25

Posted on 07/04/2018 21:25

I have completed too - and like many others try to avoid Service Stations (one diesel top up in about 10 years).  I am perfectly happy to use HGV areas that haven't been used as a toilet - but so many of them have been!

If Motor Homers have to use the Caravan spaces please be kind and park so someone can come in behind you - don't hog the middle of the space.  I would say something needs to be done for MHs and for white van drivers too. 

I am also not holding my breath but it is good to get a word in THANK you Ro. 

DavidKlyne replied on 09/04/2018 23:45

Posted on 09/04/2018 21:24 by DSB

Thanks to all who have completed the questionnaire.  Please remember to share the link to all your caravanning friends.

David

Posted on 09/04/2018 23:45

David

I have seen your hard work elsewhere spreading the word so hopefully there should be a good response.

David

DSB replied on 10/04/2018 10:28

Posted on 09/04/2018 23:45 by DavidKlyne

David

I have seen your hard work elsewhere spreading the word so hopefully there should be a good response.

David

Posted on 10/04/2018 10:28

Thanks David.  If you can think of anywhere else....  There are some groups I am not a member of.

David

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