Have your say on Motorway Service Areas

RowenaBCAMC replied on 04/04/2018 16:14

Posted on 04/04/2018 16:14

Club members often highlight issues with Motorway Service Areas to us, sometimes with positive comments, sadly quite often with concerns over things like caravan parking provisions. We’ve raised these concerns at National Towing Working Group* meetings, and in response, there’s now an opportunity to give your views on how you use Service Areas, and what your experience has been:

https://www.snapsurveys.com/wh/s.asp?k=152145866477

The survey is anonymous, and should only take around 5 minutes.

This survey will give us the opportunity to get your views directly into the regular discussions held between Highways England and the Service Area operators. Please note, you can give feedback on your experiences throughout the UK, not just with Service Areas in England, though.

 

* About the National Towing Working Group: The Club works closely with Highways England on a range of issues including road safety, congestion reduction and journey planning. One initiative they facilitate is the National Towing Working Group, bringing together many organisations and representatives from the whole towing sector, not just caravans. The group members work together to pool knowledge, research and expertise to come up with initiatives which will improve the safety and experience of towing road users on the strategic road network.

SteveL replied on 14/04/2018 08:41

Posted on 14/04/2018 08:15 by

If parking resources are presently tight for all road users at MSAs especially at peak times how is the position going to be impacted when (say 25%) of road users are electric cars needing recharging and thus need a stop of say 90 minutes compared with a "drive-through" for fuel.

Good point indeed. Not sure how many drivers just drive through for fuel though. I say that because I doubt that I use motorway services more than twice a year and only ever for their (expensive) fuel. I don't see many at the pumps though. Maybe price puts them off? 

Posted on 14/04/2018 08:41

Hopefully by then battery technology will have moved on and ranges will be significantly extended. If not I can't see many wishing to use an EV for extended motorway journeys. 

However, in the interim, It does raise an interesting point. Currently you can't charge more for electric than you pay for it, plus a bit for infrastructure. So a bit different to the fuel stations where you pay 20 / 25 p more a litre. I can't see the service areas being happy providing all these recharging points and not making any money out of them.

replied on 14/04/2018 09:03

Posted on 14/04/2018 09:03

However, in the interim, It does raise an interesting point. Currently you can't charge more for electric than you pay for it, plus a bit for infrastructure. So a bit different to the fuel stations where you pay 20 / 25 p more a litre. I can't see the service areas being happy providing all these recharging points and not making any money out of them.
 

Possibly zero charge for electricity and a timed parking charge at hook up parking

 

 

 

Biggarmac replied on 17/04/2018 20:52

Posted on 17/04/2018 20:52

On Tebay services I have seen the staff there ask cars to move when they have parked in the long bays suitable for caravans.  The signage is on the roadway and many car driver ignore it.  Tebay and Gloucester are the same company.

DSB replied on 17/04/2018 22:10

Posted on 17/04/2018 20:52 by Biggarmac

On Tebay services I have seen the staff there ask cars to move when they have parked in the long bays suitable for caravans.  The signage is on the roadway and many car driver ignore it.  Tebay and Gloucester are the same company.

Posted on 17/04/2018 22:10

It may also be useful for you to write this in response in the appropriate section of the questionnaire.  Do pass the link on to anyone else too.

https://www.snapsurveys.com/wh/s.asp?k=152145866477

David

Justus2 replied on 26/05/2018 07:20

Posted on 26/05/2018 07:20

When we had a caravan we never ever left the caravan unattended as an insurance requirement was that it should have its hitch-lock & alko wheel lock fitted if left unattended.. Frankly we never thought it worth the hassle just to get some overpriced junk food so always stayed with the outfit. Never bought fuel on a motorway either.

Now we have a motor-home, we are no longer governed by any insurance limitations, but still stay in the van. All we need ever, is somewhere to park for a quick comfort break and perhaps something of our own to eat. I don't imagine we have ever had any financial impact on any service stations revenues so am not surprised that dedicated parking places are not provided.

Bakers2 replied on 28/05/2018 18:32

Posted on 17/04/2018 22:10 by DSB

It may also be useful for you to write this in response in the appropriate section of the questionnaire.  Do pass the link on to anyone else too.

https://www.snapsurveys.com/wh/s.asp?k=152145866477

David

Posted on 28/05/2018 18:32

Thanks DSB, again fell at the first hurdle being a non towing motorhomer.

I agree with Justus2 that we rarely contribute to the services, unless absolutely necessary BUT I thought they were designed to allow breaks whilst driving, making the entire motorway system safer. We require 1.5 car length space or are quite happy with a decent space we can overhang. Again I agree that it is unlikely folks will their caravan unattended for the reason justus2 states. Do lorry drivers contribute? By the smell I'm not sure they avail themselves of the facilities 😲.

Rowena out of interest have you raised the issue of motorhomes? After all the fanfare, cost etc of the  name change is it just that? No interest in motorhome concerns.

zeberdee replied on 30/06/2018 12:05

Posted on 30/06/2018 12:05

Peterborough services is a joke, there is only one caravan space that I have seen and that's in the lorry section 90 degrees to the lorries so easy-to-use. But my unit is 43 feet and just about fills it! 

Last summer I pulled into Woodall msa south bound and followed the caravan signs, we ran out of signs in the lorry section and parked under a sign that warns of fines if you park in the wrong place!

I used to be a hgv1 driver and have stopped in many msa's. I have found the best time to travel is at night, I usually start about 21:00 hrs, when I need to stop if the caravan bay's and lorry bay's are full then there's usually plenty of spaces in the car park.

I only tend to use msa's to have a quick nap when tired

C Williams replied on 30/06/2018 12:18

Posted on 30/06/2018 12:18

Unfortunately I came to this thread too late to complete survey. But like others, I find the lack of designated caravan/MH parking an important safety issue. We have recently done Scotland to Dover to Scotland (not in one day!), on some of our major UK roads, both weekday and Sunday. Few services offered proper parking and even if they did, we had to drive on to the next area, on more than one occasion to find a space. Cars and vans parked in caravan bays were a constant. It is tiring to drive a large vehicle and rest stops are a necessity. The caravan and motorhome clubs DO need to lobby on this issue. If we are to believe the reports that van and MH owners are increasing in double digit percentages, year on year, this is only going to become much, much worse.

mrjake12 replied on 09/07/2018 16:16

Posted on 09/07/2018 16:16

I frequently end up in with the hgv's due to the caravan parking being taken up with work vans also found it awkward following the signage for caravans most times. We resently tried to park  in  services but could not due work vans and cars, we moved on, on our third motorway services try we managed  to park.

JohnM20 replied on 09/07/2018 20:47

Posted on 09/07/2018 20:47

Stopped at Birchanger Green services on the way to Dover. The caravan parking is the last of the parking areas before exiting the site having passed the HGV park and the main car park. When we got to 'Caravan Parking Only' of the approximately 8 spaces two had caravans, one was empty (which we quickly grabbed) and the others were full of transit type vans and solo cars - except for the fully loaded 2 tier full size car transporter, far longer than the parking bays !! How he got in there is anyone's guess as there are bollards to stop HGVs from getting to the area.

On the return trip I just went straight into the half empty HGV parking.

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