Sky Q

Bluemalaga replied on 16/03/2018 21:39

Posted on 16/03/2018 21:39

I would appreciate guidance from anyone using a Sky Q box in the caravan or Motorhome.

After a very protracted set of discussions with the Sky team, it now appears that for my long service as a customer I am entitled to a free upgrade to Sky Q. Strange nobody actually told me until I refused to pay an extra £24 for a gadget that it seems I did not need, or alternatively, I could have an upgrade to Sky Q worth £12 per month.

My concern is that I may not be able to use Sky Q in the van as I presently do with the HD box. The advise given is that I could purchase through E-Bay an LNB suitable for Sky Q and it should work. However nobody seems to know anyone that can confirm this.

I feel sure one of our intrepid members will already have proved this one way or another, which would enable me to either reject the Sky Q or rejig my set up to accommodate the Sky Q.

Very grateful for any proven advice.

 

 

 

young thomas replied on 24/03/2018 10:25

Posted on 24/03/2018 10:25

you're right, DW, when browsing On Demand you'll see a small proportion of items with a different 'play' logo, these are already on your box in the non-user area and can be played straight away.

often, but not always, the Movie Premiers are loaded this way, so instantly accessible...

Bluemalaga replied on 24/03/2018 11:02

Posted on 24/03/2018 10:15 by Deganwyman

Good Morning, I can confirm that with a Wideband LNB (I use the hybrid one for ease of set up as previously described) there are no warning captions permenently displayed regarding no internet connection. You just a get a warning if you try to download content that is not available. Interestingly Sky must still use the satellite connection to download some of the on demand content as when we are away we will often switch the tv on to find new films etc have appeared. You will also have full access to all your recorded content.

Posted on 24/03/2018 11:02

Thanks Deganwyman I was hoping that was the case. The engineer gave the impression that it was a fairly constant happening. I can live with that.

BB. I am not bothered about Sky Q in the van just the ability to continue to get Sky when required whilst away. The point of the question was purely can I continue to set up Sky in the van without much difficulty if I changed home system to Sky Q. Deganwyman has kindly and patiently explained how that can be achieved and the changes needed to accomplish this. 

I am also not overly bothered about changing the home system, but as Sky have told me I can have it without additional cost due to 15yrs a customer. I thought it would be worth considering. The only benefit I can see to our home use would be the ability to record and watch more at the same time than at present. 

Bluemalaga replied on 04/04/2018 20:42

Posted on 17/03/2018 11:48 by Deganwyman

A picture paints a thousand words but a video is even better. smile.. Hope this makes it clearer.. Have a look at the video link below Ive recorded for you. Please hit like if its useful :)

Hybrid LNB - Sky Q

 

 

Posted on 04/04/2018 20:42

Thanks Paul

Meter arrived today, so tried it out ready for next trip. All seemed to work as you demonstrated.

Deganwyman replied on 04/04/2018 21:23

Posted on 04/04/2018 20:42 by Bluemalaga

Thanks Paul

Meter arrived today, so tried it out ready for next trip. All seemed to work as you demonstrated.

Posted on 04/04/2018 21:23

Glad my advice helped. Enjoy your next trip. Lake District for us next week.

redface replied on 05/04/2018 19:23

Posted on 05/04/2018 19:23

Moving along a little - I have a roof mounted,auto seeking, satellite dish but according to the Sky Engineer I merely need to tell my box that I have only one LNB in order to receive the TV signal. Does anyone have experience of this?  By the way my box is an old one NOT a 'Q' box.

HA54SYM replied on 02/05/2018 18:54

Posted on 17/03/2018 07:31 by Deganwyman

Good Morning, I can confirm you can do it. I am currently away in my caravan and have sky q. you can't have the services requiring internet but I have full use with simultaneous recording and viewing, just as if you are at home. I have used this set up for over 12 months now when Im away with no issues.

I purchased a Sky Hybrid LNB (circa £30). The reason for this is there are not many signal finders for the retail market equipped to find the say q signal so with a Hybrid you just connect to the 'HD' side and aim the dish (there are 6 connectors, 2 for Sky Q and 4 standard HD). You will need a self powered signal finder again these are relatively inexpensive. 

 

Hope this helps

Posted on 02/05/2018 18:54

Hi, I would really appreciate your help.

 

I purchased the exact same set up you have shown but can' get the meter to work?

Basically if I connect it to the hd side and aim the dish east I get a signal strength of about 90% but zero quality?

Tried lots of things but wondered if you could show some screen shots of the settings you have on the meter when looking for the sky / Astra satellite? 

I am charging the meter battery now as I'm wondering if that was affecting things?

 

Thanks

 

Dave

Deganwyman replied on 09/05/2018 21:34

Posted on 02/05/2018 18:54 by HA54SYM

Hi, I would really appreciate your help.

 

I purchased the exact same set up you have shown but can' get the meter to work?

Basically if I connect it to the hd side and aim the dish east I get a signal strength of about 90% but zero quality?

Tried lots of things but wondered if you could show some screen shots of the settings you have on the meter when looking for the sky / Astra satellite? 

I am charging the meter battery now as I'm wondering if that was affecting things?

 

Thanks

 

Dave

Posted on 09/05/2018 21:34

Hello Dave

 

the meter should be setup to look at the Astra Satellite as shown in my pic below. The signal strength is basically showing you that there is a good connection between the LNB and the meter. The quality is what is being received from the satellite. The most obvious answer is the dish isn’t pointing quite in the correct direction, or the meter is looking for the wrong satellite. To aim the dish requires slight movement of the dish and includes vertical position, horizontal and skew which is how far the lnb is turned in relation to the dish. Be patient you are trying to pick up a very small signal and you will develop your own process that works for you.

Firstly the elevation as a rule of thumb the dish should almost look like it’s facing horizontal. Not pointing towards the sky (common mistake).

the skew tends not to need too much adjustment across the U.K. and should appear to be slightly twisted off centre.

the horizontal alignment is approximately at 145 degrees so I would sweep the dish slowly across this heading and watching and listen for the quality to increase. I regularly achieve a quality reading of 98% plus.

If you suspect the meter is faulty or not set up correctly connect it to a known HD Sat dish at home (or a friends) to test and prove it.

 

good luck 

 

Paul 

 

 

 

Bluemalaga replied on 10/10/2018 23:55

Posted on 10/10/2018 23:55

Deganwyman.

Thanks for your advice. The set up worked in six locations in France as far down as La Rochelle.

I came across a web page that gives all the settings for europe. called aiming a dish at Astra 2 that was very helpful.

I did encounter of area where I had a very strong signal on the meter, however the sky box had no signal. it took the settings from the above website to get me on signal which was about 5 degrees out.This also gave a strong signal on the meter.

 

caz1562 replied on 15/03/2019 11:57

Posted on 15/03/2019 11:57

Hi there,

Stumbled across this post from 2018 :-)

Our setup currently see's me having a SKY HD+ subscription for use at home with a HD multi room box installed in the motorhome.  So that when we are away in the van, the home box continues to record our series linked items and the multi room subscription allows us to get our standard channels whilst on the move.

So now I want Sky Q at home and have been reluctant to ditch HD+ due to 'risking' losing use of Sky when motorhoming for 9 months now until reading this old post.

If I'm reading the earlier posts right, you can upgrade to Sky Q and use this at home.  When you want to go away in the motorhome you take out the Sky Q card and pair it with the Sky HD box and you still get your Sky channels as if at home. Is that correct?

If that is the case then it will save me upgrading my satellite dome for a Sky Q compatible Maxview Target system (£2k).cool PS - I do not want Sky Q functionality whilst touring, I just want to have the ability when on hook-up that we can receive the Sky channels and BT Sport (Moto GP races & football in particular)

My other query would be, if the Sky Q card is removed from the Q home box and paired to the HD box in the motorhome, does the series linked channels still record on the Sky Q box at home?

BTW - I too can upgrade to Q for free AND they give one Q multiroom device FoC at present so I'll have 2 rooms with TV's in the house with the WiFi. (I know this extra box will not be used away from the home WiFi)

Hopefully someone can confirm my questions, thanks

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