Sky Q

Bluemalaga replied on 16/03/2018 21:39

Posted on 16/03/2018 21:39

I would appreciate guidance from anyone using a Sky Q box in the caravan or Motorhome.

After a very protracted set of discussions with the Sky team, it now appears that for my long service as a customer I am entitled to a free upgrade to Sky Q. Strange nobody actually told me until I refused to pay an extra £24 for a gadget that it seems I did not need, or alternatively, I could have an upgrade to Sky Q worth £12 per month.

My concern is that I may not be able to use Sky Q in the van as I presently do with the HD box. The advise given is that I could purchase through E-Bay an LNB suitable for Sky Q and it should work. However nobody seems to know anyone that can confirm this.

I feel sure one of our intrepid members will already have proved this one way or another, which would enable me to either reject the Sky Q or rejig my set up to accommodate the Sky Q.

Very grateful for any proven advice.

 

 

 

Dickthedoc replied on 30/09/2019 22:38

Posted on 30/09/2019 22:38

 I too am interested. I have an automatic sky dish on top of camper and would not dream of going back to a meter.

Does any one know if this system can be adapted (?new LNB etc) to get q in the camper?

Would be delighted for info

Deganwyman replied on 01/10/2019 14:41

Posted on 01/10/2019 14:41

Theoretically all that is required is a change of LNB and maybe a software upgrade. A couple of companies now sell sky q compatible systems so hopefully you will be in luck to obtain an upgrade option from the manufacturer.

 

4x4ralphy replied on 20/11/2019 11:47

Posted on 17/03/2018 07:31 by Deganwyman

Good Morning, I can confirm you can do it. I am currently away in my caravan and have sky q. you can't have the services requiring internet but I have full use with simultaneous recording and viewing, just as if you are at home. I have used this set up for over 12 months now when Im away with no issues.

I purchased a Sky Hybrid LNB (circa £30). The reason for this is there are not many signal finders for the retail market equipped to find the say q signal so with a Hybrid you just connect to the 'HD' side and aim the dish (there are 6 connectors, 2 for Sky Q and 4 standard HD). You will need a self powered signal finder again these are relatively inexpensive. 

 

Hope this helps

Posted on 20/11/2019 11:47

Hi Deganwyman, I am very interested in your comments about using sky Q in your caravan, we have used multi room sky hd+ box's for some time now but we have to change over to the multi room sky Q now as one of the boxes have had it's day. (Should be installed next week!)

I have found the new LNB and the meter finder you have mentioned, but can you not use the new box to find the signal like before giving you the 2 bars showing the signal strength and quality on the tv?

I used to turn the dish to get close, then use the tv to see the signal's, does it not show this anymore?

Also, is there much setting up swopping from house to caravan and back with the extra box?

Your comments most welcome?

Deganwyman replied on 20/11/2019 20:31

Posted on 20/11/2019 20:31

Hi there,

there are no issues with swapping from house to caravan. I choose to turn off the inbuilt wifi on the Sky Q box so my phone etc does not try and connect to it.

in terms of not using a meter that’s a matter of choice. In my experience the user interface that displays the satellite signal is slower to react than the HD box and therefore I would find it frustrating. The meter gives me guaranteed signal finding each time and takes on average 30 seconds from connecting to finding the signal.

 

young thomas replied on 27/11/2019 09:19

Posted on 27/11/2019 09:19

ive just gone through this dilema (not for the first time...) as our home Sky+ HD box gave up the ghost (like many have done this month) following an October software update....forums are rightly full of disgruntled customers....

after a 'discussion' with Sky i was given the option of having the box replaced (with a £65 charge despite this being a 'popular customer situation' following the update) or a brand new 2tb skyQ box and mini box upstairs free of charge (the kit is loaned to customers) and just a £6 a month fee for the new facilities etc...(cant remember the position re Netflix, the latest bribe to change...)

however, i have a 2nd HD box 'plumbed in' on our van and dont have the space or patience to remove a home box and set it up in the MH and to change the LNB, nor would we get many of the 'internet based' benefits, nor the 4k picture quality etc, etc, and as we have two 8-12 week trips each year it didnt seem worth the hassle....so i just move the card and re-pair it.

just to be sure, i spoke at some length (unofficially) with my local engineer about retaining the sky+hd box in the van and having SkyQ at home (my daughter has it and it is an impressive system) and whether i could pair a sky q card with an hd box, the answer is no....

not specifically for a technical reason but, when SkyQ is installed the current dish is changed for one with a new Q LNB which means that no non-Q boxes can be used at that address (even without cards) so the old Sky+ boxes are removed from your Sky account, so cant be paired with any card.

i could have kept my Sky+ box in the van and used as a freesat box but without a card theres no premium channels nor any recording functions.

SkyQ is a great 'technical' achievement and the user voice interface is amazing (just try saying a movie quote into the remote and see what happens......try 'Ill be back' and all Arnie movies magically appear on screen.....or 'youre gonna need a bigger boat' to watch Jaws.....) and if i didnt spend months in a van id have gone for it.

as it happens, i got the box replaced, got the engineer call fee waived and got a new negotiated far cheaper deal for the next 18 months, so happy now...

good luck to all considering Q....its great but ensure it works with your usage requirements.

Kontikiboy replied on 27/11/2019 10:33

Posted on 27/11/2019 10:33

Hi BB, 

I use SkyGo in BP by way of a VPN, but only occasionally for football.   We don’t watch any other TV when away.    We do download movies onto our iPads, just in case.   Oh, and I have an Amazon Fire-stick, but this needs good wi-fi so have not used that a lot.    We like to get away and have a rest from TV, especially the BBC News!    Mostly we read books at night.    
BillC

young thomas replied on 27/11/2019 16:11

Posted on 27/11/2019 10:33 by Kontikiboy

Hi BB, 

I use SkyGo in BP by way of a VPN, but only occasionally for football.   We don’t watch any other TV when away.    We do download movies onto our iPads, just in case.   Oh, and I have an Amazon Fire-stick, but this needs good wi-fi so have not used that a lot.    We like to get away and have a rest from TV, especially the BBC News!    Mostly we read books at night.    
BillC

Posted on 27/11/2019 16:11

Hi Bill, yes i get the 'have a rest bit'....we do a lot of resting....but we are away for around 6 months in two long trips and Sky costs a lot and would be against my religion to pay for something i cant use...

sky make it darn tricky to stop and start their packages and maybe we should look at, say, Now Tv (sky via internet) if its more flexible....but then we would be relying on wifi/data all the time. we are at BP from 10th Jan so might try it out then. ill do a bit of research on data volumes but i think an HD movie could be 2-3 gb?

the market is moving towards mobile unlimited data packages now and this would be great to give us interactive services while away...i have 20gb currently which is great for servicing our two ipads while away but not yet tested Sky Go Extra data usage....ive used it here on our broadband and its great.

which VPN provider do you use.

thanks for your thoughts, as alwayssmile

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