How do I change my avatar?

BirchHillFarmCL replied on 10/01/2019 21:05

BirchHillFarmCL

Posted on 10/01/2019 21:05

Please help - I've been trying to update my avatar on my profile, but keep getting the following error message: "Upload failed. Must be a valid image (jpg,gif,png,bmp)"

I've tried all 4 image types with no success. I've also tried different image sizes. I've tried static avatars and I've tried animated avatars - no luck with any of them.

Are there any maximum (or minimum) file sizes or images sizes that apply to CT avatars?

Ian Kelly

01691 622951
Holiday@BirchHill.co.uk

Birch Hill, The Cross, Ellesmere, Shropshire, SY12 0LP
www.BirchHill.co.uk

Birch Hill Farm – relax at our award-winning hideaway in the beautiful lake-lands of Shropshire - exclusively for members of the Caravan and Motorhome Club

37 replies

Bakers2 replied on 11/01/2019 21:08

Bakers2

Motorhomer

Posted on 11/01/2019 15:39 by Rufs

think it has been discussed on here before re the demise of this particular forum, and everybody having to use FB, you only have to take the launch of the Esso Card as an example, first few days of promotion great, lots of feedback from the commercial dept., then as the roll out became more and more farcical, less and less input from the club, to the point where there is now a deathly silence, it might be an Esso Card but as the club were promoting it they should be held responsible for the roll-out. Not used the FB forum but apparently it is very active with lots of response from the club.

p.s. before people wade in re Esso card, it does work, I have saved myself £10 in 2 fill ups (100 ltrs), pity roll out was so shambolic

Posted on 11/01/2019 21:08

I find fb posts very different to CT. I've only glanced at it. Not easy follow through related posts, such is fb, there is far more usual info on CT. And I never thought I'd say it but fb searches are worse than CT! But whenever I've browsed I note how many club replies there are and how fast they are.

1 person likes this

BirchHillFarmCL replied on 14/01/2019 16:45

Member

BirchHillFarmCL

Caravanner from Shropshire

Posted on 11/01/2019 10:27 by JillwithaJay

In the meantime, could you perhaps post your new 'image' showing new CL number as an added photo in each post and just delete the current avatar?

Tedious I know.

Posted on 14/01/2019 16:45

Hi Jill,
I've tried to delete my old avatar as you suggested, but can't see how to do it.
As you made the suggestion and are a moderator, I presume that you know how to delete avatars - please advise.

Ian Kelly

01691 622951
Holiday@BirchHill.co.uk

Birch Hill, The Cross, Ellesmere, Shropshire, SY12 0LP
www.BirchHill.co.uk

Birch Hill Farm – relax at our award-winning hideaway in the beautiful lake-lands of Shropshire - exclusively for members of the Caravan and Motorhome Club

Gallery

RowenaBCAMC replied on 15/01/2019 09:21

Staff

RowenaBCAMC

Trailertenter

Posted on 15/01/2019 09:21

Hi Ian,

I'm so sorry you are having issues with this. Unfortunately there is a defect which is preventing some members from changing their profile picture. Can you please email communitymanager@camc.com with the image you would like to use for your profile picture and I will ask our IT team to see if they can change this for you. I sincerely apologise for the inconvenience.

3 people like this

RowenaBCAMC replied on 15/01/2019 09:24

Staff

RowenaBCAMC

Trailertenter

Posted on 11/01/2019 09:29 by brue

Don't remind me...

Posted on 15/01/2019 09:24

Hi brue, Can you email me a picture that you would like for your profile to change to and I will see if there is anything our IT team can do to change this for you. I sincerely apologise for the inconvenience.

brue replied on 15/01/2019 09:45

Member

brue

Motorhomer

Posted on 15/01/2019 09:45

Many thanks Rowena, will be pleased if something can be done to my Halloween pic!

replied on 15/01/2019 10:28

Posted on 15/01/2019 10:28

If it were me Brue I would wait and see how the IT team managed with Birch Hill first. I'd sooner be a pile of lovely squashes than a shadow

3 people like this

ABM replied on 15/01/2019 11:48

Member

ABM

Motorhomer

Posted on 15/01/2019 11:48

And Halloween is coming .. .. .. .. ..

SeasideBill replied on 31/01/2019 17:38

Member

SeasideBill

Motorhomer

Posted on 31/01/2019 17:38

Does anyone know if there’s a way of including an avatar using an iPad? Website says Adobe Fash is needed which is not supported by ios systems.

Oneputt replied on 31/01/2019 17:58

Member

Oneputt

Caravanner

Posted on 31/01/2019 17:38 by SeasideBill

Does anyone know if there’s a way of including an avatar using an iPad? Website says Adobe Fash is needed which is not supported by ios systems.

Posted on 31/01/2019 17:58

I’m using my iPad and I can see my avatar, mindyou I had this before the website down grade

SteveL replied on 31/01/2019 18:57

Member

SteveL

Motorhomer from Nottinghamshire

Posted on 31/01/2019 17:38 by SeasideBill

Does anyone know if there’s a way of including an avatar using an iPad? Website says Adobe Fash is needed which is not supported by ios systems.

Posted on 31/01/2019 18:57

As far as I know there is not. This has always been the case. I put mine on under the old system on my windows lap top, as it was not possible on my pad. When the web site was upgraded I assumed it would have been included, as so many folk use ipads and phones. This unfortunately was not the case and was confirmed by the club at the time. After the upgrade you could still update on windows systems and I believe some other devices. However, I don't think anyone has been to update or add an avatar since about November 2017.☹️

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