Problems making a booking not seen these for a bit

SteveL replied on 21/10/2021 16:28

Posted on 21/10/2021 16:28

I have been trying to make a booking this afternoon and keep getting the Lego men. Clearly they have been brought out of retirement due to staff shortages.๐Ÿ˜€

MikeyA replied on 06/09/2022 13:42

Posted on 06/09/2022 12:51 by Tinwheeler

See this thread. Although the opening post was written in June, the position with forward bookings is just the same. Weโ€™re all in the dark.

https://www.caravanclub.co.uk/club-together/discussions/sites-touring/uk-sites-touring/new-booking-system-with-deposits/

I'm afraid I donโ€™t understand your point in the second post.

Posted on 06/09/2022 13:42

Seasonal pitches obviously reduce the number of pitches available for touring.

rymarra replied on 14/09/2022 14:20

Posted on 14/09/2022 14:20

Just tried to sort out a booking for a week in Fife and have given up. The app won't work the website won't recognise me and the phone line is not answered. I even tried calling the site direct only to get a recorded message telling me to book through the web page or phone the help line number. I am now admitting defeat. The changes to the system at best are a step backward. I have booked through the web page and app many times and never had a problem whoever has decided to alter almost everything must come to the next AGM and explain there thinking because for the life of me I can't see the improvements so far.

 

JillwithaJay replied on 14/09/2022 15:25

Posted on 14/09/2022 14:20 by rymarra

Just tried to sort out a booking for a week in Fife and have given up. The app won't work the website won't recognise me and the phone line is not answered. I even tried calling the site direct only to get a recorded message telling me to book through the web page or phone the help line number. I am now admitting defeat. The changes to the system at best are a step backward. I have booked through the web page and app many times and never had a problem whoever has decided to alter almost everything must come to the next AGM and explain there thinking because for the life of me I can't see the improvements so far.

 

Posted on 14/09/2022 15:25

I am reading that you need to uninstall the 'old app' and install the new one.  The old app is the one which says "UK sites".

cyberyacht replied on 05/10/2022 08:24

Posted on 05/10/2022 08:24

There were negative comments about the app a short while ago. Is it actually worth downloading the new one. I have the gravest misgivings on any IT that has CAMC fingerprints all over it.

GEandGJE replied on 05/10/2022 11:41

Posted on 05/10/2022 08:24 by cyberyacht

There were negative comments about the app a short while ago. Is it actually worth downloading the new one. I have the gravest misgivings on any IT that has CAMC fingerprints all over it.

Posted on 05/10/2022 11:41

But you are happy to post on CT which is hosted on a CAMC IT system? 

SteveL replied on 06/10/2022 07:24

Posted on 05/10/2022 08:24 by cyberyacht

There were negative comments about the app a short while ago. Is it actually worth downloading the new one. I have the gravest misgivings on any IT that has CAMC fingerprints all over it.

Posted on 06/10/2022 07:24

Works well enough on an iPad. I think they must have done most of there testing on Apple devices, as there seems to be many less issues raised than for Android.

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