Posted on 03/06/2023 11:37
For about 8 hours I was unable to open the club website at all yesterday, on various machines and phones. This from mid afternoon until finally opening it up just gone 10 pm
I notice that other members made posts during that time. Did anyone else experience this "lockout"?
All machines able to access it today and I had no problems at all with other sites or internet connection.
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Posted on 19/06/2023 21:21 by nelliethehookerYes good to read that, but why has I taken numerous and frequent complaints on here before Ro, or someone else at HO has had the decency to supply we members with at least the prospect of notification of closure of the website, especially as the maintenance is planned?
Posted on 19/06/2023 21:28 by TinwheelerDoes it matter? I’m just pleased that we have a positive reaction. 👍🏻
Posted on 19/06/2023 22:05
But it does matter, TW. Had this issue not been raised by WN initially, and the discussion that followed, then nothing would have been done, if it come to fruition, that is. We would still be no further forward in finding out when the site was going to be down. As you yourself posted it is not just at the end of the day that it happens but occasionally during times when many are trying to look at and book sites, which is most frustrating for many I suspect.
Posted on 19/06/2023 22:05 by nelliethehookerBut it does matter, TW. Had this issue not been raised by WN initially, and the discussion that followed, then nothing would have been done, if it come to fruition, that is. We would still be no further forward in finding out when the site was going to be down. As you yourself posted it is not just at the end of the day that it happens but occasionally during times when many are trying to look at and book sites, which is most frustrating for many I suspect.
Posted on 19/06/2023 22:30
If in the main if it is regular scheduled maintenance, as stated, it should be possible to publish down times, perhaps in News and Events, well in advance. The NatWest usually give me at least a weeks notice. An annoying pop up would be better but that might be to much to hope for.
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Posted on 19/06/2023 15:48 by RowenaBCAMCHi everyone,
As it stands, the Club has regular scheduled maintenance across the website to keep updating various system and business requirements.
Following your feedback we will do our best to advise in advance where we can of any future planned work on the Club website where you will be unable to access the website or forum.
Posted on 19/06/2023 22:09 by Tinwheeler….and now it’s been addressed so I see no point in holding an inquest. Life's too short to get worked up about what’s gone before.
Posted on 20/06/2023 19:50
But it hasn't as of yet been addressed. All we have is a statement that they will try to advise in advance where we can of any future planned work on the Club website where you will be unable to access the website or forum, to quote Ro. There have been similar promises of informing members about aspects of the club but which seldom see the light of day. I guess for the time being it is just a case of wait and see if that information is forthcoming.
Posted on 20/06/2023 19:50 by nelliethehookerBut it hasn't as of yet been addressed. All we have is a statement that they will try to advise in advance where we can of any future planned work on the Club website where you will be unable to access the website or forum, to quote Ro. There have been similar promises of informing members about aspects of the club but which seldom see the light of day. I guess for the time being it is just a case of wait and see if that information is forthcoming.
Posted on 22/06/2023 16:26
The proof of the pudding, so to speak.
Thanks, Rowena👍🏻
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Posted on 22/06/2023 16:26 by TinwheelerThe proof of the pudding, so to speak.
Thanks, Rowena👍🏻
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