Warning - check your CAMC insurance

BrianMayers replied on 20/02/2019 20:39

Posted on 20/02/2019 20:39

Being a newbie to the world of Motorhomes and wanting to support the CAMC I decided that CAMC Insurance would be the place to go....

To be honest It was easy to take out the Policy...But then it went sadly wrong.. There were numerous errors in the Policy documentation which could have cost me thousands where they only valued my Motorhome as £4000 rather than £40,000 as well as wrong dates.

Then they claimed my Motorhome was a panel van - I was told I had to call DVLA which I did and it was correctly listed as a Motor Caravan, I spoke to the dealer I was buying it from and they checked the V5C. I called CAMC insurance and they checked it again and sure enough it then showed correctly as a Motor Caravan...but still they want a copy of the V5C, no we have made a mistake - very much my problem.

Sadly very little apology and they still will not believe it was their mistake... I guess they don't make mistakes - or in my case overlook the numerous ones.

Just wanted to make people aware that Check, Check and Double Check your documents if they come from CAMC insurance.

I can only hope that things will get better as its taken the excitement off of my purchase and work of Motorhome ownership.

 

 

 

 

 

 

SteveL replied on 20/02/2019 21:52

Posted on 20/02/2019 21:52

It won't be an issue for us. We are switching to a MH in a few weeks. When I got a quote from the CC, which took a couple of days as it was refused online, the figure was close to £1200, with a very large excess. We will be going with another firm providing comparable cover plus European breakdown / recovery for less than half the price.

replied on 20/02/2019 22:06

Posted on 20/02/2019 22:06

the figure was close to £1200

laughing They can't be serious!  Do they want to sell policies?? 

SteveL replied on 20/02/2019 22:12

Posted on 20/02/2019 22:12

It does not  seem so ET. Even then they said there was only one underwriter that would consider me. The rest refused. Although we have had no issues getting reasonable insurance figures on our cars and caravan, from various suppliers. That figure required an alarm and tracker, which we will have.

Tinwheeler replied on 20/02/2019 22:21

Posted on 20/02/2019 22:21

Have you tried NFU, Steve? They insured our MH with no problems and no security devices required for a fraction of the price you were quoted. There’s no breakdown cover though, neither UK nor overseas.

richardandros replied on 21/02/2019 07:28

Posted on 21/02/2019 07:28

I don't know if the NFU treat motorhomes differently with it being a motor vehicle in its own right but when I tried to insure our caravan with them, they could only do so if you had house insurance with them.  It's treated as an 'add on' to the house insurance, apparently. 

Their quote for house insurance was extortionate compared to our present insurers (LV) so they didn't get the business, despite the fact they insure both our cars.

Wildwood replied on 04/03/2019 11:56

Posted on 04/03/2019 11:56

The 4,000 instead of 40,00 was clearly an inputting error and would not have prevented a claim as the premium was based on the higher figure, although I cannot see why the dates would be wrong. It does show that you should check these things carefully with any insurer as  details can be wrong.

The problems with the description seems odd and was to have been handled badly though, and an apology does seem to be due.

rayjsj replied on 05/03/2019 10:26

Posted on 05/03/2019 10:26

Caravan 5c's insurance is very different from Motorhome insurance....Car and Motorhome insurance is obtained from the wider Insurance market by the CMC broker.  5 c's i think is still 'in house' with the Club ?   They 'Should' be a cheap quote...it is  a Club after all, isnt it ?

Not very good is it Devitts ?  must try harder.

Tigi replied on 07/03/2019 19:38

Posted on 20/02/2019 22:50 by SteveL

Thanks TW. I may give them a go, although considering it includes European breakdown / recovery the quote I have from Comfort looks fairly good.

Posted on 07/03/2019 19:38

Read the section covering Comforts No Claims Bonus I have heard of the occasional problem if you which to change to another insurer in the future.

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