Club Vouchers

Personally I just think someone "cocked up"! Apologies for any offence.

If the magazine stated an expiry date then this date was fixed before the website advertised no expiry date. Someone made a mistake, several times if they got the information about Giving Change and that denominations of £5 could be obtained. So 3 mistakes.

The least the club could now do to stem the flood of criticism is to acknowledge the error and refund those members who bought the vouchers and wish to return them due a change in terms. However the club do not seem to do themselves any favours by letting the matter fester. says a lot about organisation. Even with people working from home there must be someone who is in charge. Isn't there?

I think you are taking what I said too literally. Many people seem to be of the view that the Club is just a business whilst others like to think of it as a Club. I was just contrasting the two views. If the only motivation of the Club (business) was to act like a business and pursue profit as it's raison d'etre it would look at all areas of its operation. What I was pointing out was that if, as a business, it was looking to maximise the profit it makes, as is usual in a business, I was suggesting that CL's don't have any financial benefit to the business except keeping a number of members onboard because they prefer that type of camping. It would be perfectly logical to come to the conclusion that it should concentrate its efforts on its main sites whilst also looking at opportunities to diversify into static accommodation. Now the reality is the the CMC is not a business as I have described, it is a member organisation so being such an organisation it wouldn't contemplate what I set above. I am just trying to point out that the views of some on here are misplaced in suggesting the CMC is "just" a business. It might be a hybrid. It also has a duty to ensure that the Club can continue so it will engage in activities we, as members, want it to. 

I think others have explained the insurance situation better than I can. However this move probably comes from a situation in the recent past there the CMC was losing market share for caravan insurance. So being able to provide cover mutually means they can be more competitive which I would have thought was a good thing for members? Also worth pointing out that it only applies to caravan cover. Unfortunately my motorhome insurance through the Club is still subject to the insurance tax as is car and household insurance.

David

Someone correct me if wrong, but I cannot find the digital May magazine online yet, so if this was the early medium used to announce the voucher scheme and it’s conditions of usage, it still hasn’t reached those like us who opted out of the paper copy. 🤷‍♀️

Yes it is there on the iOS platform. Can you actually see a picture of the May mag. I always get this product is not available come up, although it downloads when I put in my login details.

No, I can’t see anything. I am logged in, but latest mag it shows is the April one. Any chance of you posting a link for me please?😁

I don't think it's possible to post any sort of link but I can post screenshots. Two photos, one full page showing the advert the other an enlargement of the small print, showing it only refers to the web T&C's and doesn't give a specified date.

I realised that the paper copy arrived the other day, so checked that. In place of the 120 for 100 offer there is an advert selling gift membership. So presumably had not been thought about when that was put together.

you could be right, I thought that people could have bought quite a lot and use them over a longer period the club would be losing out on any price rise, but it's 'epidermic' as Del would say

I also noted when I was copying the advert above, it says subject to availability, suggesting they have a limit in mind.

Thank you Steve, I managed to find it. I will have a browse through later. I don’t think I have read April yet either.

Hi, so. I'm the OP for this thread and just catching up on the latest posts. I was categorically told by the lady I spoke to that there was NO EXPIRY DATE to these vouchers. My husband has just retired and we have spent a lot of money on these vouchers, bought purely with the knowledge that as there was no expiry date we could use them at our leisure when the current corovanirus situation changes. I shall be on the phone first thing in the morning demanding a full refund. What a shameful way to treat its members. This change in T and C's has left a very sour taste in our mouths. 

Are there any legal bods on here to say where we stand legally with reclaiming our very hard earned money. 

Thanks