Member Offer: My Esso Card

Me too, used the card 10 days ago with no problem but today declined with no reason given.

The email to Pump-King has not been answered.

Will anyone at the Club explain why cards are suddenly declined for no reason and what steps are being/will be taken to prevent this happening

I bought about £30 pounds worth from Esso on Sunday. I would normally expect the approval invoice by email on Wednesday. Its only one day late but it still hasn't appeared. Something doesn't seem quite right, I wonder if there has been another IT issue ? 

pump-king will not let me loge in to my account. as anyone had the same problen

I've used my card lots of times and it has always been cheaper then my local Tesco or Asda.  

Another successful fill-up for my camper van today with my PK card. This week's regular diesel price of £1.258 a litre was a 14.1p saving on my local Esso pump price in Shrewsbury and 3.1p cheaper than the nearby Sainsbury's. I asked the Esso till operator whether there had been any problem with PK cards not being accepted after reading about recent issues mentioned by forum members. She said she had always been able to get them to work and suggested operator error might be a factor.

You do need to keep an eye on prices as the PK rate does vary. Regular and premium diesel seem to offer the best chance of saving money. Last week's unleaded petrol price of £1.315 was no cheaper than a couple of Esso stations in Stafford so I filled up our car at the nearby Asda at £1.267. This week's PK unleaded price has dropped to £1.262.

Your location is another factor. I was on holiday in the St Austell area last month and may have been able to save money if there had been an Esso station anywhere near. There wasn't. I found a cheap Gulf station instead.

So far not had any problems with my card and also get nectar points when filling up

I now have the same issue. No text prices for the last 2 weeks and unable to log in to my account or reset the password - email address not recognised. I have emailed PK but so far no response.

Have you resolved your log in dificulty?

No still not resolved !

I did intend to phone them but the number on their letter that I received with my card is not recognised.

I emailed them on Tuesday 4th June but haven’t received a reply to date.

I still haven’t received any text prices messages either but I have filled up again on Thursday 6th June using the pump king card which was accepted.

Oh yes no monies have been taken from my bank account so effectively I haven’t paid for the fuel yet either !

Just saved 11.4p per litre at local Esso station. Whats not to like.

I’ve still not received a reply to the email I sent to pump-king BUT

I have now received two emails detailing the two transactions I’ve made using my pump-king card, as a result of receiving these two emails I tried and have been successful in logging into my pump-king account.

I am looking forward to receiving the weekly text with fuel prices whiI assume will follow. 

It would of course be nice to have received a reply to my email!