Member Offer: My Esso Card

RowenaBCAMC replied on 22/11/2018 14:32

Posted on 22/11/2018 14:32

Hi everyone,

We wanted you to be the first to know about a new member offer with My Esso Card. The My Esso Card is a fuel card that provides savings at 1,300 Esso fuel stations to help drive down the cost of touring. Members are guaranteed to save on fuel at every Esso station across the UK with the only consumer facing fuel card.

We are the only organisation within the touring industry able to provide this offer to members.  

What is the saving?

On average members will typically save 8p per litre on premium diesel or unleaded fuel and 5p per litre on standard diesel or unleaded fuel. That’s a typical saving of £5.60 per tank on premium fuel or £3.50 on standard fuel (based on 70 litre tank of fuel).

The saving varies based on the My Esso Card special rate and the Esso pump price rate. In the unlikely event that the pump price is lower than the My Esso Card special rate members are guaranteed to save 1p per litre on the pump price. You can use the My Esso Card to fill up all your vehicles, not just the one you tour with.

There are no fees to sign up and no transaction or processing fees. You can also earn your Tesco Clubcard points when filling up.  

We are also running a competition for members for a chance to win free fuel.

To launch this great new offer, My Esso Card are giving Caravan and Motorhome Club members an exclusive chance to win free fuel. 10 lucky winners will win 175 litres of fuel and another 10 lucky winners 75 litres of fuel!  Members need to register for a card and fill by 31 December 2018 to be entered into the random prize draw.  Winners will automatically have the fuel credit added to their My Esso Card account.

To find out more about this member offer visit My Esso Card Member Offer on the Club website 

Shires999 replied on 22/01/2019 10:30

Posted on 22/01/2019 09:17 by RowenaBCAMC

Hi dlw, I have reported this to my colleagues and they have been speaking with PK Fuel Limited. Someone will be in touch with you later today. 

Posted on 22/01/2019 10:30

Hi Rowena.

What about me? I've been phoning (well trying) and emailing for the last 1 1/2 weeks and getting no responses and still no sign of a refund. I'm missing over £45

Thanks

 

Voorburg replied on 22/01/2019 11:46

Posted on 22/01/2019 11:46

 Dear All

I applied for a fuel card 10th December 2018 to date I have not received my card 

Like others have e-mail several times and have yet to receive a reply yet the club continue to promote this offer

 

 

 

 

RowenaBCAMC replied on 22/01/2019 13:16

Posted on 22/01/2019 10:30 by Shires999

Hi Rowena.

What about me? I've been phoning (well trying) and emailing for the last 1 1/2 weeks and getting no responses and still no sign of a refund. I'm missing over £45

Thanks

 

Posted on 22/01/2019 13:16

Hi Shires999, I'm so sorry to hear this. I will forward your information over to my colleagues to investigate. 

Watendlath replied on 22/01/2019 13:46

Posted on 22/01/2019 11:46 by Voorburg

 Dear All

I applied for a fuel card 10th December 2018 to date I have not received my card 

Like others have e-mail several times and have yet to receive a reply yet the club continue to promote this offer

 

 

 

 

Posted on 22/01/2019 13:46

I am in exactly the same position, having originally applied on 22 November!

Numerous phone calls later and I just get fobbed off by PK and promised action from the club still hasn't happened. I am well disillusioned by the whole sorry sage.

BTW, will the free fuel offer be extended again to cover those of us who have (through no fault of our own) been excluded by virtue of not being able to purchase fuel on the (non-existent) card? Somehow I doubt it!

Surfer replied on 23/01/2019 09:09

Posted on 22/01/2019 13:46 by Watendlath

I am in exactly the same position, having originally applied on 22 November!

Numerous phone calls later and I just get fobbed off by PK and promised action from the club still hasn't happened. I am well disillusioned by the whole sorry sage.

BTW, will the free fuel offer be extended again to cover those of us who have (through no fault of our own) been excluded by virtue of not being able to purchase fuel on the (non-existent) card? Somehow I doubt it!

Posted on 23/01/2019 09:09

They will probably keep changing the date of the prize draw until eventually we all forget about it!  smile

SeasideBill replied on 23/01/2019 14:00

Posted on 23/01/2019 14:00

I am absolutely astounded that our club is still running with this scheme! I still can’t access my card despite 6 emails and only 1 unhelpful response. They are the worse kind of organisation e.g you can’t contact them and they don’t respond to emails!  I’m very nervous that they have my bank details and I can’t get hold of anybody to cancel my account and move on from this debacle.

I’m starting to lose confidence in the Club over this issue. Caravan Club led me into this sorry saga, now I’m trapped with an incompetent organisation that has open access to my bank account - what a mess!!

baileyvanman replied on 23/01/2019 14:28

Posted on 23/01/2019 14:28

As the club seem to be keeping a bit of a low profile on this debacle perhaps it is time for contributors of this thread who have worries about their Esso card or PK holding their bank details, to start bombarding the CC main switchboard with telephone calls on the subject. That might stir things up a bit.

DSB replied on 23/01/2019 15:08

Posted on 23/01/2019 14:00 by SeasideBill

I am absolutely astounded that our club is still running with this scheme! I still can’t access my card despite 6 emails and only 1 unhelpful response. They are the worse kind of organisation e.g you can’t contact them and they don’t respond to emails!  I’m very nervous that they have my bank details and I can’t get hold of anybody to cancel my account and move on from this debacle.

I’m starting to lose confidence in the Club over this issue. Caravan Club led me into this sorry saga, now I’m trapped with an incompetent organisation that has open access to my bank account - what a mess!!

Posted on 23/01/2019 15:08

.......I don't know whether this helps, but I have found a phone number for PK: 0203 468 8578

David

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