On arrival you go up to reception (the house - which is charming) and Colin helps you site - getting the best site for you and your outfit. The WiFi is excellent and our old van had bad TV so Colin arranged an aerial we could borrow. I understand all the others on site had good TV. invited back to the house for a cuppa once we were settled, I encourage you to take him up on this, they are a lovely couple. The dog walk is great! A wooded area with different paths and walled in, so dogs can be loose. Colin has been a caravan club member for almost fifty years so knows how a site should be. The site is immaculate.