The website and booking process was super easy to navigate (and you can still call to book the old fashioned way). The website is also full of detail of driving directions, local walking routes and attractions and services nearby. The main entrance to the farm is by automatic gate (for which out of hours you need the provided fob) this is a working farm and so it might not be the tidiest when driving the farm, although when you arrive at the seperate gated CL you are a whole world away with views over the valley and a field of grazing sheep next door! Lovely little information room with details of local events and travel etc as well a charity book stall and limited toiletries for sale incase you've forgotten anything. The family weren't going to be in when I arrived, so they text with details of where to find my welcome pack and saying that I could call if there were any problems. All the pitches here are hardstanding and fully serviced with electric, water and grey waste although I believe when the weather allows, you can request the single grass pitch. The electric allowance of 12kw/night (additional chargeable at their cost (and reasonable) 35p/kw at time of writing) was fine for us even with using a bit of heating as we were visiting in autumn. The site was lovely and tidy and well maintained --and the family members running the farm we met were friendly and helpful. As other reviewers have noted, there is some overhead noise from aeroplanes, however the owners do mention this on the website and we still managed to get off to sleep (with roof-ligts open) and it does stop after around 10.30/11.00pm. We really hope to return to Gate Farm Soon as it's local to us,is a lovely get-away break and is a credit to the owners' hard work.