Communication was good and clear from the start, good directions and easy to follow on arrival. We never actually spoke to the owners and you pop your money in a box at the entry to the CL. We loved staying on the farm (the farmhouse itself is beautiful) and watching the swallows or swifts busily flying in and out of the barns when we had a little wander. You're spoilt for choice on where to pitch as there isn't a bad spot there, all with lovely views. Peaceful yet interesting with the farm vehicles being busy. Easy access onto the farm from a good road. 5 mins drive to Marlborough, easy to get to Avebury, Silbury Hill, The Sanctuary etc. We were only here 2 nights and if we are travelling a long way west again won't hesitate to stay here again. NB.There are walks from the site but not to a village or pub etc.