Rated 4 of 5

Rated 2 of 5

Peace and tranquility

Rated 3 of 5

Access to local places of interest

Rated 2 of 5

Beauty of surroundings and scenery

Rated 2 of 5

Ease of arrival/welcome

Bad Experience at this site

Unfortunately we had a bad experience at this site and would not return or recommend now. We have never left a negative site review until now however we feel upset at the owners lack of ownership to the situation we encountered. When we booked the owner was very friendly and accommodating. As we are still shielding she agreed we could have the end pitch and put string to block it off so others couldn’t take it, which was very considerate. When we arrived it was pouring down and very muddy at the entrance to the field. No one can help the Yorkshire weather but maybe some gravel at this entrance part of the field may be helpful as the wheels on the car was literally caked in mud. Regarding tranquility to say the site is down a narrow lane there is quite a lot of noisy traffic up and down on the road, especially early morning directly behind the caravans so not the most peaceful of sites if that’s what you are looking for. There was a huge pile of horse manure at the side of our pitch. As the owners had just placed the string at the edge of our pitch we assumed they thought this was acceptable. The pitch we were on had lots and lots of flies and flying bugs/insects which can’t be helped by it was probably encouraged by the huge pile of manure! We tried to cover it with some tree branches. I stayed in the caravan after the first couple of days and we kept on all the fly screens to try and keep out the bugs as I have a problem with my Immune system and didn’t want to get bitten. Unfortunately I was and had to speak with my Doctor. They advised I leave the site and I stated antibiotics. So we had stayed 4 nights out of our planned 8. When we spoke with the owner she said she was very sorry about the manure and felt awful that the pitch had been left in that state. and was so sorry but yet refused to refund the remaining 4 days of our stay. We felt that half the fee would have at least shown some recognition for the situation, and we said we would be happy to accept half the fees back but unfortunately they refused. This was a very disappointing reaction we felt. We had to find somewhere else to stay and pay again. It is a very basic site however this is reflected in the low price so is expected and so overall a good site price. We appreciate the low site price but that had nothing to do with the situation I have described above. It is just so disappointing to have received the response and attitude we did as a customer from the owner to the problem when they acknowledged the pitch should not have been left for us like it was.
Caravanner

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