Good communication prior to arrival and helpful with advice for local bus and taxis that we wanted. Has a shower, but informed it was out of action, when we driving to the site. Was not a problem as we use our own shower. No one to greet, which was okay, accept would have been useful as could help to guide us onto the field. Our caravan is 7ft wide, so this maybe something to consider, if anyone has something similar. ( I think ii will mention the size of our caravan in the future) . It was very unfortunate that a tree damaged a rare corner on the top of caravan. We used the site to go to a concert at Audley End, which was about 9 miles away Plenty of space between pitches and nice and level