Just returned from a long weekend at Uplands Cottages and unfortunately the experience could have been better. On arrival there was no way of knowing which pitch to use or any check in procedure ( I did email a week before going to ask this but received no response). When I eventually found reception, a lady said she had nothing printed out so just pitch anywhere and the manager would come and see us. Pitches are quite sloping, and the grass had not been cut in a good while. It felt more like pitching in a field. Can’t comment on facilities as they were closed to anyone with their own (I knew this when I booked so no issue) What’s NOT mentioned on CMHC details is that Uplands have a camping field directly behind the CL. On Friday this was taken over by a group of families who partied away until gone midnight. They then decided to monopolise the swimming pool on Saturday, bringing alcohol and loud music making it feel unsafe for us to remain as we were with our grandchildren (aged 3 to 6). Despite a pack detailing COVID restrictions no-one from the site seemed to be ensuring these were adhered to. I tried to call, then emailed the owners to address my concerns, but neither were answered. In conclusion, whilst this site is in a beautiful location and close to Weston/Cheddar etc, the owners clearly don’t maintain the CL as well as the rest of the site, which is a shame.