1 reply
Westland Farm replied on 09/08/2022 12:13
Posted on 09/08/2022 12:13
I am so sorry you were not happy here at our CL. We are a working farm and sometimes we are busy, but do all we can to make sure guests are happy. I think we must have been busy with our hay harvest when you arrived, as we are normally around to welcome our guest and do all we can to make sure they are happy. I do remember receiving your text messages, when I sat down to reply I was told by my son's girlfriend that she had seen you. As we always make a point of asking guests if they are happy when we see them, when asked you must have said you were. We have two larger pitches on a lower level we would have been happy to show you to if you had let us know you were unhappy on the main CL site. Unfortunately if no one lets us know they are not happy until they get home, there's not much we can do about it.
We do care very much about nature and wildlife, what may look like a weed infested area to some is a natural area to others, abundant with wildlife and rare plants. I think the area you were referring to is a bank with apple trees growing on.
I note you did not mention our toilet block, which is always kept clean, with plenty of lovely modern free hot showers and toilets, a washing machine, tumble drier and farm produce available on a help yourself honesty box system.
Being a working farm, we do charge for dogs as they can be a risk to our livestock in so many ways. We charge for dogs to ensure that dog owners will be responsible for their dogs, keep them on a lead, away from livestock and clean up well after them. We do have a beautiful walk for dogs through the fields down to Wistlandpound Reservoir and if asked we can normally point dog owners to a field that has no livestock grazing in they can run their dogs in as long as they clean up after their dogs well. Thank you for taking the time to leave a review. It helps to show people both side of our site, show the pitfalls and deter people who are not suited to staying with us. I hope that despite the fact that we didn't meet up to your expectations you had an enjoyable holiday and will return to the area, on another CL site in the future.
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