Just back from a lovely weekend, marred only by the actions of one warden. We were at Black Knowl with family and our grandchildren went into the office to ask for the Tourer Explorer sheets, whilst we waited outside,  We could hear the lady warden speaking very loudly and leaning over the counter towards them, so my daughter went in to rescue them.  As we walked away somewhat shocked at the attitude of Mrs Warden another member came up to us and commented on her rudeness.   It appears that this family friendly site is not participating in the Tourer Explorer scheme, as was made very clear to my grandchildren aged six and nine, so other members beware, your children could be next to encounter this unpleasant individual. That said, when they went back the following morning to be met by a different lady warden, she asked them about the activities they have already completed and stamped and signed their books for them, which helped to reassure them that not all wardens are unapproachable.   Caravan Club please take note, we are not the first members to comment on this wardens behaviour.  Hopefully this is an endangered species, we thought they had died out, but not so it would seem.